Hotel Cleanliness Supervisor Job at Marriott Bonvoy (London)

Hotel Cleanliness Supervisor

Marriott Bonvoy

Location:
United Kingdom , London

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role supports the Housekeeping Manager in the daily operation of the department, ensuring all guest rooms and public areas meet established cleanliness and presentation standards. The position oversees room inspections, coordinates daily room assignments, assists with staff supervision, and acts as a key liaison between Housekeeping, Front Office, Engineering, and Laundry. A strong focus on service, safety, and teamwork is essential.

Job Responsibility:

Conduct thorough room inspections to ensure compliance with brand, safety, and cleanliness standards
Communicate room assignments, updates, and operational changes clearly throughout the shift
Manage inventory and stock control for supplies, equipment, and linen
Complete daily reports, logs, and system updates accurately and on time
Supervise, motivate, and support housekeeping team members to maintain smooth operations
Train and onboard new staff, ensuring consistent service standards
Assign and monitor tasks to achieve quality, productivity, and timely completion
Coordinate with other departments for seamless hotel operations
Enforce safety procedures, proper PPE use, and prompt reporting of hazards or incidents
Deliver professional and discreet guest service
respond promptly to requests and concerns
Report and follow up on maintenance issues and safety concerns
Verify room status, resolve discrepancies, and distribute daily assignments
Oversee housekeeping and laundry activities for efficient workflow

Requirements:

Conduct thorough room inspections to ensure compliance with brand, safety, and cleanliness standards
Communicate room assignments, updates, and operational changes clearly throughout the shift
Manage inventory and stock control for supplies, equipment, and linen
Complete daily reports, logs, and system updates accurately and on time
Supervise, motivate, and support housekeeping team members to maintain smooth operations
Train and onboard new staff, ensuring consistent service standards
Assign and monitor tasks to achieve quality, productivity, and timely completion
Coordinate with other departments for seamless hotel operations
Enforce safety procedures, proper PPE use, and prompt reporting of hazards or incidents
Deliver professional and discreet guest service
respond promptly to requests and concerns
Report and follow up on maintenance issues and safety concerns
Verify room status, resolve discrepancies, and distribute daily assignments
Oversee housekeeping and laundry activities for efficient workflow
Physically able to lift, carry, push, and pull housekeeping items
comfortable standing, walking, and bending for extended periods

What we offer:

28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
Annual Performance Review pay adjustments
Complimentary gym and spa access
Free meals while at work
Dry-cleaning service availability for uniforms
Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more
50% discount at any of the St. Pancras outlets
Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries
Travel ticket season loan
Life Assurance Scheme
Cycle to work scheme
Employee Assistance Programme access
Mental Health First Aiders within the team
Comprehensive Training and Development programme participation
Awards and recognition celebrations, among many other benefits
Outstanding Wellness program

Additional Information:

Job Posted:
January 03, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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