Hotel Cleanliness Supervisor Job at Marriott Bonvoy (Dubai)

Hotel Cleanliness Supervisor

Marriott Bonvoy

Location:
United Arab Emirates , Dubai

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Hotel Cleanliness Supervisor is responsible for supervising the housekeeping team, ensuring VIP and standard rooms are prepared to set standards, maintaining public area cleanliness, coordinating training, monitoring costs, liaising with maintenance, and ensuring overall guest satisfaction and adherence to health, safety, and brand standards at the JW Marriott Marquis Hotel Dubai.

Job Responsibility:

Supervise room attendants and supervisors
Ensure VIP/special requirements are ready for guest arrival
Check VIP bedrooms
Check and maintain cleanliness of public areas to hotel standard
Assist with deep cleaning of public areas and floor care
Oversee training coordination and maintain training records
Conduct standard bedroom checks
Carry out Brand Standard checks
Provide assistance, support, and training to the Housekeeping team
Assist with team meetings and staff appraisals
Build and maintain an efficient team
Maintain discipline
Assist in stock taking of linen and equipment
Monitor departmental costs
Liaise with the maintenance department
Organize and supervise deep-cleaning
Liaise with outside contractors
Assist in selecting equipment and products
Advise on departmental systems and procedures
Assist with recruitment
Prepare weekly rotas and wages
Ensure cost-effective staffing and supply usage
Handle guest requests
Adhere to health and safety regulations
Attend required training
Provide high-level customer care
Investigate and rectify guest complaints
Maintain a polite attitude
Implement departmental policies
Handle lost property
Follow fire procedures
Know hotel facilities
Follow environmental protection procedures
Relieve Office coordinator and Floor supervisor as needed

Requirements:

To be able to conduct departmental opening up / closing down procedures according to shift allocation
To supervise the work of the room attendants and all supervisors
To ensure any V.I.P or special requirements are provided and are ready for guests on arrival
To check public areas and to offer help where needed
To assist with the deep cleaning of public areas and to help in the floor care
To help to oversee with the Supervisors the coordination of training and orientation on all housekeeping associates
To attend or hold training sessions when required
To assist with standard bedroom checks at all levels including team leaders
To carry out Brand Standard checks within the department
To provide assistance, support and training to all levels of Housekeeping team
To assist with all team members on meetings and staff appraisals
To assist in building and maintaining an efficient team of staff
To assist in maintaining discipline within department
To assist in the stock taking of all linen and equipment etc. at regular intervals
To assist in monitoring departmental costs
To liaise with the maintenance department regularly
To assist organize and supervise deep-cleaning and special cleaning Curtains, Carpets of all areas
To be aware of the work specification of all outside contractors
To assist in the selection of equipment, products and services as necessary
To assist and advise on the installation or changing departmental systems or procedures
To assist with the recruitment and section of department employees
To assist in the preparation of weekly Rotas and wages
To assist the office coordinator to ensure cost effective staffing levels and usage of supplies
To ensure all requests from guests are carried out
To be fully conversant with standard cleaning procedures and the correct usage and dosage of each cleaning chemical
To be aware of and adhere to the health and safety Regulations
To be aware of all current Company and Departmental Policies and Procedures
To attend all Statutory Training, Job Training Sessions and Communication Meetings
To provide a high level of customer care
To ensure any guest complaints are investigated and rectified
To maintain a cheerful and polite Attitude to our guests and colleagues
To ensure all departmental practices, policies and procedures to be confident in their implementation
To ensure that all room attendants hand over all lost property as soon as it is found
Attends meetings and training sessions/ courses that may be beneficial
To take correct action in the event of a fire
Familiarizes yourself with your departmental service performance & product standards
Have a good knowledge of all hotel facilities
Follows all procedures set up for the protection of the environment within the hotel and grounds
To relive the Office coordinator and Floor supervisor whenever is needed
To carry out any other reasonable requests made by the Executive Housekeeper/ Director of Services or Hotel Management

What we offer:

Accommodation
Meals on duty
Transportation
World class training and development
Recognition programs
Discounted accommodation in over 8,000 hotels worldwide
Discounted food & drink in all restaurants and bars
Discounts for friends and family
Unlimited career opportunities
Medical and Life insurance
Support with tools for day-to-day tasks

Additional Information:

Job Posted:
February 16, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Marriott Bonvoy - All Job Offers

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