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Hotel Cleanliness Expert

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United Arab Emirates , Dubai

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Join a team that brings the spirit of Arabia to life, crafting experiences as unforgettable as the desert itself. At Al Maha, you’ll become part of a close-knit family that values passion, purpose, and pride in what we do. We’re looking for talented and dedicated individuals to join our team.

Requirements:

  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible
  • Anticipate and address guests' service needs
  • Assist other employees to ensure proper coverage and prompt guest service
  • Actively listen and respond positively to guest questions, concerns, and requests
  • Contact Engineering, At Your Service (AYS)/ Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs and preventative maintenance issues
  • Respond promptly to requests from guests, Front Desk, or At Your Service requests
  • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards
  • Fill cart with supplies (e.g., chemicals, rags, linens, amenities) as needed
  • Report room status (e.g., Do Not Disturb notice on room, discrepant rooms) to Main Linen Room, Housekeeping manager/supervisor, or Front Desk
  • Comply with quality assurance expectations and standards
  • Return cart to designated area at the end of shift
  • Clean and organize items stored in laundry room, supply/storage closets, linen room, and/or uniform room
  • Fold cleaned linen into designated size, either by hand or using folding machine
  • Post caution signs (e.g., wet floor signs) to limit traffic when necessary
  • Perform other reasonable duties as requested
  • Support the sustainability program of the property
  • Sanitize Buggy and load supplies, chemicals, linens, as needed
  • Comply with quality assurance expectations, carryout ABC of HK/RPM deep cleaning of floor tiles /carpets shampooing, maintain LC brand standards
  • Follow the hotel lost & found procedures
  • In alignment with the global standards on electrostatic spraying, as a hotel cleanliness expert/supervisor you are responsible for using spraying followed by CTC Module 9 training in MyLearning
  • Ensure to follow the CTC procedures and update the checklist on a daily bases
  • Compliant with the protocols for servicing a guestroom with a known/presumed COVID guest
  • Check that all appliances are present in the room and in working order (e.g., hair dryer, TV, remote, microwave)
  • Clean bathrooms, including bathtub/hot tub/shower, toilet, floor, sink, and mirror
  • Dust, polish, and remove marks from walls and furnishings
  • Enter guest rooms following procedures for gaining access
  • Limit access to guest rooms while cleaning by following departmental procedures
  • Remove trash, dirty linen, and room service items from room and balcony/patio
  • Replace dirty linens and terry with clean items, following correct bed making and folding standards
  • Replace guest amenities and supplies in rooms according to standards
  • Report missing hotel/resort property and damages to room to manager/supervisor
  • Clean public and employee restrooms and showers
  • Clean glass in public and employee areas
  • Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment
  • Dust surfaces in assigned area
What we offer:
  • On-property accommodation
  • Full-board meals
  • Exclusive Marriott privileges, discounted stays and dining, plus special rates for friends and family
  • Comprehensive medical and life insurance coverage
  • All the tools, resources, and support you need to excel every day
  • A career with limitless horizons
  • Professional growth and mentorship

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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