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Hotel Butler

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Maison Estelle

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Location:
United Kingdom , Witney

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

41000.00 GBP / Year
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Job Description:

Hotel Butler role at Estelle Manor, a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, a Roman-inspired spa, 108 bedrooms, a gym, kids’ club, and workspace. The role ensures the ‘warmth and magic’ of the Estelle brand is carried throughout the private Houses and across the Estate.

Job Responsibility:

  • Ensure the ‘warmth and magic’ of the Estelle brand is carried throughout our private Houses and across the Estate
  • Review the entire guest journey from pre-arrival to post-visit, ensuring all personal touches are added, along with any additional requests and elevation opportunities
  • Strive to go the extra mile to ensure every member receives genuine and personalised service

Requirements:

  • Proven experience within luxury yachts, hotels, private estates, or in premium cabin crew roles would be advantageous
  • A demonstrated background in delivering exceptional high-touch service within refined, ultra-luxury environments is essential
  • A charismatic person who is confident and collaborative and holds pride in their work
  • Ideally, aged over 25 with a full UK driving license
  • Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
  • Excellent interpersonal, time management and organisational skills
  • Passionate about delivering exceptional guest experience with keen attention to detail
What we offer:
  • Exclusive staff rates
  • Biannual socials
  • Birthday Wheel surprises
  • Stocked colleague spaces
  • Daily Smart Fridges
  • Forums shaping The Estelle Way
  • Provided uniforms and onsite seamstress support
  • Biannual company socials plus smaller social and sports groups
  • F&B discounts across sister properties
  • Estelleversary and Birthday Wheel gifting for all employees (including overnight stays and dinners)
  • Colleague spaces stocked with food, drinks and locally sourced coffee
  • Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift
  • Pension, health cash plan and life assurance schemes
  • 28 days holiday, inclusive of bank holidays, which increases with length of service
  • Colleague Forums and Sustainability Committees to help create The Estelle Way
  • Recommend-a-friend bonus scheme
  • Uniform provided, cleaned, and pressed
  • Onsite seamstresses to ensure your uniform is fitted and repaired

Additional Information:

Job Posted:
February 16, 2026

Expiration:
March 28, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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