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Maison Estelle Logo Maison Estelle · Hospitality and Tourism

Hotel Butler

United Kingdom, Witney 39140.00 - 42140.00 GBP / Year · Job Posted June 28, 2026
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Job Description

As a Butler, you will ensure the 'warmth and magic' of the Estelle brand is carried throughout our private Houses and across the Estate. You will review the entire guest journey from pre-arrival to post-visit, ensuring all personal touches are added, along with any additional requests and elevation opportunities. You strive to go the extra mile to ensure every member receives genuine and personalised service.

Job Responsibility

  • Ensure the 'warmth and magic' of the Estelle brand is carried throughout our private Houses and across the Estate
  • Review the entire guest journey from pre-arrival to post-visit, ensuring all personal touches are added, along with any additional requests and elevation opportunities
  • Strive to go the extra mile to ensure every member receives genuine and personalised service

Requirements

  • A charismatic and charming person who is confident, collaborative and holds pride in their work
  • Previous service experience within luxury hotels, yachts, hospitality brands, or private estates
  • Full UK driving license required
  • Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
  • Excellent interpersonal, time management and organisational skills
  • Passionate about delivering exceptional guest experience with keen attention to detail

What we offer

  • Biannual company socials plus smaller social and sports groups
  • Exclusive staff rates and F&B discounts across sister properties
  • Estelleversary gifting for all employees
  • Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
  • Meals during shift
  • Cycle to Work scheme
  • Pension, health cash plan and life assurance schemes
  • 28 days holiday, inclusive of bank holidays, which increases with length of service
  • Colleague Forums and Sustainability Committees
  • Recommend-a-friend bonus scheme
  • Uniform provided, cleaned, and pressed
  • Onsite seamstresses to ensure your uniform is fitted and repaired
  • Gratuities and service charge estimated at £3,000 per annum
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