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Hotel Business Manager

thenewtinsomerset.com Logo

The Newt in Somerset

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Location:
United Kingdom , Castle Cary

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Contract Type:
Employment contract

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Salary:

31980.00 GBP / Year

Job Description:

As Hotel Business Manager, you’ll play a key role in supporting the commercial, operational, and administrative success of our Hotel division. Working closely with department heads and operational teams, you’ll ensure systems, reporting, compliance, and processes are running efficiently while supporting the delivery of an exceptional guest experience. This is a varied and fast-paced role where no two days are the same. From overseeing reporting and financial controls to supporting Health & Safety coordination and operational improvements, you’ll be at the centre of driving efficiency, collaboration, and high standards across the estate.

Job Responsibility:

  • Oversee reporting and systems to ensure accurate operational data and identify opportunities for improvement
  • Support recruitment, scheduling, and collaboration across departments
  • Coordinate Health & Safety training, compliance, audits, and incident management
  • Manage stock control, ordering, invoicing, and system administration processes
  • Support financial performance through GP tracking, cost control, and menu costing
  • Assist with competitor analysis and commercial performance reporting
  • Deliver systems training across operational platforms where required
  • Work collaboratively with department heads to drive process improvements

Requirements:

  • Strong organisational and time management skills with the ability to meet deadlines
  • Excellent communication and relationship-building skills
  • Financial awareness with strong cost control capability
  • Ability to manage multiple systems and administrative processes
  • A collaborative approach with the ability to work across multiple teams
  • Analytical mindset with strong attention to detail
  • Commercial awareness and understanding of operational performance
  • Self-motivated with a proactive and continuous improvement mindset

Nice to have:

Driving licence

What we offer:
  • Positive workplace environment
  • Employee Life Cover (2x salary)
  • Employee Assistance Programme (including 24/7 remote GP appointments)
  • Complimentary access to spa and swimming pools
  • 50% off Spa Treatments
  • Complimentary use of gym and wellbeing classes
  • Cycle to Work scheme
  • Complimentary staff meal
  • 30% discount in shops on estate and online
  • Complimentary garden membership for The Newt and partner gardens
  • Colleague recognition programme (Newt Awards)
  • Discounted hotel stays
  • 30% discount at restaurants
  • Regular team engagement activities
  • Up to 30 days annual leave

Additional Information:

Job Posted:
May 19, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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