Hotel Booking Agent Job at Capital Vacations (Springfield)

Hotel Booking Agent

Hotel Booking Agent Capital Vacations is urgently hiring in our Hotel Booking D...

Location

United States , Springfield

Salary:

17.00 USD / Hour

Capital Vacations

Expiration Date

Until further notice

Requirements

1+ year Administrative or Office work preferred
Excellent verbal communication skills
Fast learner who eager to increase your knowledge and skillset
Ability to multi-task and perform well under pressure
Functional knowledge of computers and basic computer programs
Excellent communication skills
Proficient in basic PC knowledge
Microsoft Office experience is preferred
proficient in Microsoft excel is required
Must enjoy a team environment

Job Responsibility

Check all Marketing Emails
Check all booking sheets to ensure nothing is booked on blackout dates and that dates are available
Email or fax hotels and vendors
Keep up to date Blackout List
Check condo availability
Pull manifests for all arrivals
All other duties assigned

What we offer

Health insurance
Dental insurance
Vision insurance
Life insurance
401K
PTO
Discounts to attractions and shows in Branson
Paid training
Paid weekly
Medical Insurance

Fulltime

Booking Agent

Our client is a bespoke accommodation service specialising in sourcing hotels, s...

Location

United Kingdom , London

Salary:

Not provided

C&M Travel Recruitment

Expiration Date

Until further notice

Requirements

Strong communication skills with a professional and confident telephone manner
Excellent spoken and written English with a keen eye for detail
Ability to negotiate rates and manage bookings from start to finish
Skilled in multitasking and handling multiple projects with accuracy
Adaptable, proactive, and able to work under deadlines while supporting team members
Proficient in Mac and PC systems, including Microsoft Word, PowerPoint, and Mac Mail
Knowledge of Excel is essential

Job Responsibility

Research and source suitable accommodation options based on client requirements
Communicate with hotels and accommodation providers to gather rates, availability, and amenities
Compile and present accurate accommodation proposals to clients
Process bookings, manage documentation, and liaise with hotels to ensure smooth reservations
Oversee group accommodation bookings, including rooming lists and rate negotiations
Maintain and update the company’s master database with search results and booking details
Act as a key contact for clients, managing expectations and resolving any in-house guest issues

What we offer

A dynamic and vibrant work environment
Opportunities for career growth and internal training
A supportive team culture with like-minded professionals

Fulltime

Booking Agent / Reservations Manager

We are seeking a highly skilled and dedicated Reservations Manager with proven e...

Location

United States , New York

Salary:

Not provided

AltoVita

Expiration Date

Until further notice

Requirements

3-5+ years of experience in hotel reservations, corporate housing, global mobility or relocation
Comfortable working in a fast-paced and entrepreneurial environment
Ability to work well under pressure and handle high-stress situations with calm and professionalism
Strong problem-solving skills and ability to think on your feet
Self-motivated, proactive and results-driven
Occasional weekend on call rotation
US based - West Coast preferable

Job Responsibility

Manage incoming accommodation requests and present corporate clients and relocation management partners with personalized housing options through AltoVita's proprietary enterprise software
Reply to client’s enquiries related to housing options and offer thoughtful recommendations in a timely manner
Build an excellent relationship with the consultants from relocation management companies
Support reporting on conversion figures and identify opportunities for improvement
To maintain the positive engagement with hospitality partners (hotels, serviced apartments & hotels) and participate in supplier meetings, or training to reflect client requirements when necessary
To participate in property inspections to gain an in-depth understanding of properties quality, when required (US Region)
Identify market gaps and collaborate with the Hospitality Growth team to ensure our offering is complete and competitive
Get acquainted with AltoVita's proprietary technology and contribute to product development for hospitality operators across the region
Proactively contribute to the community, building of hospitality operators & supply technology software (quarterly training sessions, content creation, events & conferences, in-person visits)
Assist in the optimisation process of AltoVita's Customer Success technology

What we offer

A team that will always put you first
Incredible opportunities for growth and career advancement
A fully-remote working environment
Wellness benefits and a wellness budget, which can be spent on a range of options including gym memberships, home meal delivery services, mindfulness applications, and many more
A work-from-home allowance to get your home-office set up
A generous vacation package so you can recharge or explore

Fulltime

Hotel Reservations Agent

As our Hotel Reservations Agent, you'll be responsible for handling the reservat...

Location

United Kingdom , Eastbourne

Salary:

Not provided

Aimbridge Hospitality EMEA

Expiration Date

July 12, 2026

Requirements

Strong communication skills: You'll confidently interact with guests, colleagues, and other departments, providing clear and professional information at all times
Attention to detail: You'll ensure all reservations are accurate, complete, and correctly updated, spotting and resolving discrepancies quickly
Customer service focus: You'll be passionate about delivering excellent guest experiences and handling enquiries efficiently and professionally
Organisational skills: You'll be able to manage multiple tasks, systems, and requests while maintaining accuracy under pressure
IT systems confidence: You'll be comfortable working with reservation systems and basic hotel technology
Team collaboration: You'll work effectively with colleagues across the hotel to ensure smooth operations and a consistent guest journey

Job Responsibility

Handling the reservations process from start to finish for guests
Ensuring every guest enjoys a seamless booking experience
Managing reservation systems
Responding to guest enquiries via phone, email, and online channels
Liaising with other hotel departments to ensure smooth communication and service delivery
Ensuring all reservations are correctly recorded, amended where required, and confirmed in a timely manner
Supporting with managing room availability, rates, and inventory controls
Helping to maximise occupancy and revenue performance while maintaining excellent service standards

What we offer

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa
Access to Stream – access up to 40% of your pay as it is earned, plus the option to set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme
Flexible working opportunities
Company sick pay – giving you peace of mind when you need it most
Minimum of 30 days holiday (pro-rated for part-time positions)
Staff meals on duty
Paid breaks
Starting salary above national minimum wage

Parttime

Reservation Manager - Bvlgari Hotel Roma

Responsible for soliciting and managing of reservations sales-related opportunit...

Location

Italy , Rome

Salary:

35000.00 - 40000.00 EUR / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
no work experience required
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
2 years experience in the sales and marketing, guest services, front desk, or related professional area.

Job Responsibility

Responsible for soliciting and managing of reservations sales-related opportunities
Manages and provides training and work assignments to Reservations Sales staff
Actively up-sells each business opportunity to maximize revenue opportunity
Achieves personal and team related revenue goals
Responsible for driving customer loyalty by delivering service excellence throughout each customer experience
Provides service to our customers in order to grow share of the account on behalf of the company
Identifies new reservations sales business to achieve personal and property revenue goals
Understands the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
Closes the best opportunities for the property based on market conditions and property needs
Monitors same day selling procedures to maximize room revenue and control property occupancy

What we offer

Opportunities for professional growth and career advancement within the Bvlgari Hotels & Resorts brand
Access to online training programs and a structured personal development plan
Colleague recognition programs
Preferential rates at Marriott Hotels and our outlets (subject to terms and availability)
Company events (e.g., birthday celebrations, staff parties, etc.)
Staff canteen available during working hours
Internal laundry service
Staff accommodation (subject to availability and eligibility)

Fulltime

Reservation Agent

Hotel Reservation Agent - Join Our Welcoming Team! Do you enjoy exceeding guest...

Location

Ireland , Athlone

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a reservations role, preferably within the hospitality industry
Excellent communication, interpersonal, and problem-solving skills
Proficient in reservation software and property management systems (Opera)
Strong organisational skills and the ability to multitask effectively
Positive and welcoming attitude with a genuine passion for exceeding guest expectations
Ability to work independently and as part of a team

Job Responsibility

Answer incoming calls, emails, and online inquiries regarding room reservations
Assist guests with booking rooms, processing payments, and confirming reservation details
Offer room upgrades, packages, and additional services to enhance the guest experience
Handle reservation modifications and cancellations efficiently and courteously
Maintain accurate reservation records and ensure compliance with hotel policies
Provide information about hotel amenities, services, and local attractions
Build rapport with guests and address their concerns in a timely and professional manner
Contribute to maximizing hotel occupancy and revenue generation

What we offer

Competitive salary and benefits package
Opportunity to work in a dynamic and fast-paced environment
Be part of a team dedicated to providing exceptional guest service
Career development opportunities within the hospitality industry
Positive and supportive work environment
Training and development opportunities to help you grow your career
Flexible scheduling options (full-time, part-time, and weekend positions available)
Team members discounts on accommodation, dining, and spa services
Free Employee Assistance Programme
Health Insurance and Pension contributions

Reception Agent (Turnante) - Night Shifts

You are the beginning of an exceptional guest experience: you will make our gues...

Location

Italy , Florence

Salary:

23000.00 EUR / Year

Fairmont Grand Del Mar

Expiration Date

Until further notice

Requirements

Guest focused personality is essential
You've gained some professional experience, or completed a course of training in the hotel business and can speak English fluently
You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
You're not just bringing your abilities, but also your character
Experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English and Italian, additional languages are a plus
Available to work shifts (including night shifts)
We do not provide staff accommodation

Job Responsibility

Make sure that guests aren't just contented, but enthusiastic
Always keep your cool – even when all the guests turn up to check in at the same time
Get everything ready for the shift, and round it off with the Front Office fully cleaned up
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system

What we offer

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
Benefit from great offers from our numerous cooperation partners
Be part of our hilarious staff parties and much more

Fulltime

Guest Services Agent

As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most importa...

Location

Australia , Melbourne

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Experience with OPERA property management system or similar
Relevant experience in a similar role
Working rights in Australia
Enthusiastic to escalate your career
Self-motivated, driven and energized in a fast-paced environment
Armed with smart solutions and a can-do attitude

Job Responsibility

Join our Ladies and Gentlemen and support the Guest Services team with general operational tasks
Be an expert on the luxury hotel and the surrounding area, know it inside and out to exceed guest expectations
Assign rooms according to guest requests and preferences whenever possible
Handle general hotel enquiries, going above and beyond with each guest experience
Assist with verifying and adjusting billing for guests whilst following up with guest questions and requests, focusing on attention to detail
Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings

What we offer

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
Opportunity to receive Employee Referral Incentives and get paid for working with your friend
Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

Parttime

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Hotel Booking Agent

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