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Markey's, a multi-state leading provider of creative audio-visual services, is seeking a Full-Time Hotel Technician to join our team at the Marriott IndyPlace in downtown Indianapolis. The Hotel Technician is a client-facing position responsible for setting up and operating a variety of high-end audio-visual equipment for live/virtual/hybrid client meetings hosted at the venue. Also responsible for trouble-shooting any issues, and tearing down (striking) equipment post-event.
Job Responsibility:
Work closely with clients and the in-house Operations team to ensure the successful completion of events.
Set-up, tear-down, and occasional loading and unloading of equipment.
Operate all types of audio, visual, and lighting equipment, for both live and virtual events.
Provide excellent customer service to hotel employees and clients, promptly handling any equipment changes/requests.
Ensure equipment is functional, safely and professionally presented, and that client is familiar or comfortable with the operation of any equipment they are utilizing.
Trouble-shoot any equipment issues with satisfactory resolution.
Fulfill other duties as assigned to ensure success of Markey's events.
Requirements:
Must have a good working knowledge of all types of audio visual equipment including operation, set-up, troubleshooting, and explanation of equipment.
Ability to work in a collaborative team environment, as well as independently, and follow directions from the supervisor or on-site leader.
Must have excellent customer service skills, and maintain a positive and professional appearance and attitude at all times.
Must possess a high level of attention to detail, excellent time management skills, and ability to multi-task and prioritize work responsibilities.
Ability to embrace Markey's culture and demonstrate company values, respect diversity, and follow all company policies and procedures.
Physical demands include frequent bending, pushing/pulling gear, and lifting up to 70 lbs.
What we offer:
Competitive salary
Training and career development
Opportunities for advancement
Opportunities to problem solve with creative thinking
Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere
A wide range of experienced staff to work with and learn from on a daily basis
Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP)