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Hotel Assistant Manager / Assistant Front Desk Manager

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Four Seasons

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Location:
Greece , Vouliagmeni

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a highly engaged Hotel Assistant Manager / Assistant Front Desk Manager for the Season 2026 (minimum 6 or 7 months contract).

Job Responsibility:

  • Direct and control the activities of the Front Desk team, acting as the Manager on Duty when senior managers are not available
  • Maintain complete knowledge at all times of hotel features, services, room types, rates, packages, promotions, VIPs, and group activities
  • Perform all Front Office, Guest Services, and Concierge duties as required, across all shifts
  • Review daily arrivals and departures, handling VIPs, return guests, and groups efficiently
  • Coordinate with Night Manager and other Assistant Managers to ensure follow-up on guest needs and issues, keeping the Front Office Manager informed
  • Ensure adherence to all credit procedures, reviewing high balance reports and following up with Accounting
  • Cover Night Manager duties and shifts as necessary
  • Supervise and motivate the Front Office team to deliver the highest quality service and Four Seasons brand standards
  • Handle guest issues or complaints professionally and efficiently
  • Promote hotel facilities and ensure smooth communication with all other departments
  • Lead daily handovers, spot-check staff performance, and support training and development initiatives
  • Ensure compliance with all hotel policies, procedures, and Four Seasons’ standards
  • Act as a role model, maintaining professional appearance, etiquette, and a friendly, courteous service attitude at all times

Requirements:

  • Bachelor’s Degree or equivalent is preferred
  • Applicants must have European Passport or the legal right to work in Greece
  • Fluency in English is essential
  • proficiency in Greek is an advantage
  • Previous experience in Front Office management or similar role is highly advantageous
  • Strong leadership, communication, and organizational skills
What we offer:
  • Competitive Salary and comprehensive Benefits Package
  • Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
  • Ticket Restaurant monthly allowance of €100
  • Complimentary Nights at Four Seasons Hotels & Resorts globally
  • Employee Recognition Program
  • Opportunities for Global Travel through Task Forces and Transfers
  • Access to Four Seasons global Training & Development

Additional Information:

Job Posted:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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