Hotel and Travel Billing Lead Job at 360 Resourcing Solutions (Manchester)

Front Office Night Supervisor

To manage the front desk and overall night operations in the absence of Night Ma...

Location

Mauritius , Beau Champ

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Has 2 - 4 years of relevant experience in 5 star hotels or resorts
Possesses excellent English, French & Math
Possesses aptitude and upward mobility
Knowledge of a relevant foreign language will be an advantage
Possesses well developed guest PR skills

Job Responsibility

To manage the front desk and overall night operations in the absence of Night Manager, ensuring a positive and safe work environment
Oversee the hotel at night
Ensure all guests receive the highest level of service and handle all inquiries in an efficient, courteous, and professional manner to achieve maximum satisfaction while complying with all Four Season’s policies
Is directly responsible for the day to day key processes in his/her area of work
Where applicable, acts as Night Manager
leads and motivates colleagues by example and promotes teamwork
Assumes training responsibilities when required
demonstrates a high degree of standards awareness
Actively offers operational, employee and customer (internal and external) related feedback to management
Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers

Fulltime

Sales Coordinator

We are seeking a highly organized, energetic, and detail oriented Sales Coordina...

Location

United States , Doral

Salary:

20.00 - 25.00 USD / Hour

Marriott Bonvoy

Expiration Date

June 27, 2026

Requirements

Previous hotel sales, front office, catering, or hospitality experience preferred
Marriott brand experience is a plus
Knowledge of STS, Lightspeed PMS, Cvent, and Microsoft Office preferred
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Ability to work independently and in a team environment
Detail-oriented with strong follow-up skills
Professional appearance and customer-focused attitude
Bilingual (English/Spanish) preferred

Job Responsibility

Review daily Function Sheet and event schedule
Conduct event/day-of-arrival follow-up and coordination
Update Sales Boards and group communication channels daily
Monitor hotel availability and communicate updates to the sales team
Follow up on pending sales items from both hotels’ end-of-shift reports
Review previous night group arrivals and resolve pending issues
Ensure all group billing and reservations are balanced and accurate
Monitor sales voicemail and respond promptly
Coordinate site inspections and ensure model rooms are inspection-ready with Housekeeping
Review daily arrival lists for both hotels and identify potential sales leads

What we offer

Health insurance
Complimentary Lunch

Fulltime

Administrator

We're on the lookout for a proactive and experienced Executive Administrator to ...

Location

United Kingdom , Taunton

Salary:

Not provided

Office Angels

Expiration Date

Until further notice

Requirements

Experience in a high-level administrative role, ideally in a professional services environment
Confidence in supporting senior stakeholders
Excellent communication skills - written and verbal
Strong attention to detail and the ability to prioritise effectively
Proficiency with Microsoft Office, Teams, and Excel (or the ability to learn quickly)
A proactive, flexible approach and a genuine team spirit

Job Responsibility

Managing diaries and scheduling meetings, appointments, and events
Making travel and hotel arrangements
Inbox management
Handling and responding to correspondence including phone calls, emails, and letters
Contacting and building relationships with clients
Simple billing tasks
Taking meeting minutes
Accurately preparing reports, client letters, invoices, and other documents within given timescales, when required
Following up potential new client leads, adding to, and maintaining database, arranging and confirming meetings with relevant Partner and undertaking any necessary data searches
Co-ordinating team meetings and events

What we offer

25 days holiday (plus the option to buy/sell days), increasing with service
Annual salary review
Group pension scheme
Life assurance with access to a smart health app
Employee assistance programme for you and your family
One volunteering day per year
Discounts on cinema tickets and gym memberships
Bupa health and cash plans
Electric car and cycle to work schemes

Parttime

Block Manager

A new position has arisen within the department to assist the block management f...

Location

United Kingdom , Exeter

Salary:

29000.00 - 32000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Building Management experience is essential for the role
Administrative experience
High IT proficiency particularly Microsoft Office products
Ability to communicate to stakeholders both internally and externally at various levels

Job Responsibility

Gaining a thorough knowledge and understanding of each building and PPM requirements
Reviewing and actioning risk assessments and other compliance related reports
Managing preventative and proactive maintenance
Managing all necessary utility bills
Carrying out an audit function to ensure statutory compliance is 100%
Agreeing service levels and ensuring best use of contractors
Reviewing and actioning risk assessments and other compliance related reports
Assisting in preparing annual budgets
Assisting the Lead Building & Facilities Manager to manage the block management function
Reviewing and approving expenditure

What we offer

Discounts at over 900 retailers via smart spending app
Wellbeing centre with resources for health and finance
Employee Assistance Programme with free counselling
Smart Tech Scheme for gadgets and appliances
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
Competitive base pay
Incentivised commission and performance bonuses
Pension
Professional development funding for qualifications

Fulltime

Sales Coordinator

As a Sales Coordinator, you play a key role in supporting the Sales team and ens...

Location

Spain , Illes Balears

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Exceptional Communication and Presentation Skills: Strong verbal and written communication, confident in both virtual and in-person settings
CRM and Systems Knowledge: Familiarity with systems such as Salesforce, Opera, or similar tools is preferred
Understanding of Hotel Operations: Ability to anticipate client needs through knowledge of hotel workflows
Attention to Detail: Strong organizational skills with a focus on accuracy and anticipatory service
Flexibility: Willingness to adapt working hours based on business and event needs
Team Player: Collaborative mindset with a passion for delivering exceptional guest experiences
Professionalism and Service Excellence: Ability to represent Four Seasons standards with authenticity and personal style
Proactive and Motivated: Driven to achieve sales goals while maintaining high service standards
Previous experience in Sales, Hospitality, or a related field preferred
Degree: Professional / Technician

Job Responsibility

Assist with all office sales efforts, including responding to inquiries and client requests in a timely manner via phone, email, and in person
Support active solicitation and booking of group business from various lead sources
Maintain an active follow-up system for all sales calls and client interactions
Assist clients in the absence of Sales Managers, ensuring continuity of service
Coordinate customer events, sales appointments, and site visits, and represent Sales Managers when required
Prepare engaging and creative presentations for prospective clients
Conduct property tours for meeting planners and potential clients, showcasing hotel services and offerings
Collaborate closely with Conference Services and Catering teams to ensure successful execution of programs and events
Maintain accurate records and utilize CRM systems effectively to meet Four Seasons standards
Assist in preparing proposals, contracts, and daily communication with clients and agencies

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)

Fulltime

Executive Meeting Manager

The Executive Meeting Manager is a hybrid role combining Group Sales and Convent...

Location

United States of America , San Francisco

Salary:

85000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Hospitality Management degree preferred
equivalent experience considered
Minimum of 2 years of luxury hotel sales experience required
Proven sales achievements and strong leadership presence in the luxury group market
Excellent communication skills
Ability to work flexible hours including evenings, weekends, and holidays
Business travel is required
Strong organizational and time management skills with the ability to meet deadlines
Proficiency with Opera, Golden, and related sales and reservation systems
Conference Services Experience Preferable

Job Responsibility

Promote and secure business from key meeting planners and top accounts
Nurture existing accounts to maximize revenue while proactively soliciting new group business
Identify and target group customers that generate incremental revenue
Prospect using a variety of resources
Prioritize active selling, solicitation, and business development
Create and execute account plans for assigned markets
Achieve monthly, quarterly, and annual revenue and activity goals
Participate in local organizations to grow professional networks
Uncover and share potential P2P leads
Negotiate, draft, and confirm group contracts

What we offer

Market-leading benefits (Medical, Dental, Vision)
401(k) Retirement Plan
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Be yourself and become a member of a work family that cares about you and invests in your development
Elevate your craft here and abroad! Seasonal “Task Force” opportunities are available
Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Assistant Guest Experience Manager

The Assistant Manager, Guest Experience is responsible for supporting the daily ...

Location

United States of America , Chicago

Salary:

65000.00 - 75000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum of 2–3 years of experience in luxury hospitality, preferably in Guest Experience, Concierge, or Front Office leadership
Demonstrated ability to lead teams and manage daily operations
Strong communication, organizational, and problem‑solving skills
Proficiency with Opera, Golden, CORE, Microsoft Office Suite, KEY and internal hotel systems
Ability to work flexible schedules, including weekends, holidays, and varied shifts
High degree of professionalism, emotional intelligence, and discretion when handling confidential guest information
Physical Requirements: Ability to stand and walk for extended periods
Ability to lift and transport items up to 25 pounds as needed for amenities or event setups
Candidates must have valid work authorization for the U.S.

Job Responsibility

Support the daily operations of the Guest Experience department
Ensure all Elite and VIP guests receive the highest level of personalized service throughout their stay
Play a key leadership role in coordinating cross‑departmental communication, managing pre‑arrival planning, and maintaining service consistency
Function as the acting department head on scheduled days off of the Head Concierge
Monitor workflow, ensure task follow‑through, and uphold departmental and brand service standards
Address guest concerns promptly and coordinate service recovery efforts
Review all Elite/VIP arrivals 3–5 days in advance and ensure pre‑arrival outreach is completed
Coordinate special requests and amenities with other departments
Oversee VIP room blocking, upgrade considerations, and Out‑of‑Service room planning
Participate in daily VIP and operational meetings

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Fulltime

F&B Group Sales Assistant Manager

The F&B Group Sales Assistant Manager is responsible for driving topline revenue...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

3–5 years' experience in hotel group sales, events, or F&B sales with direct revenue accountability
Proven success managing corporate and social group segments and closing multi-function events
Strong understanding of F&B operations, menu engineering, costing, and space management
Excellent negotiation, presentation, and stakeholder management skills
Diploma or degree in Hospitality, Food & Beverage, or a related field
Availability to work evenings, weekends, and attend client events as required
Excellent reading, writing, and oral proficiency in English language
Must be able to speak, read, and write Bahasa Malaysia
Must have the right to work in Malaysia

Job Responsibility

Own and actively manage a defined F&B group sales portfolio including corporate, social, weddings, travel trade, and wholesale segments
Proactively prospect, qualify, and convert new group dining and event opportunities, ensuring a healthy pipeline that supports budgeted revenue targets
Develop and execute account plans for key clients and market segments to maximize repeat business and long-term revenue
Optimize pricing, minimum spends, menu selection, and concessions in collaboration with F&B leadership to maximize contribution margin and yield
Identify and pursue new revenue opportunities within outlets, including shoulder date strategies and non-traditional event usage
Partner with Culinary and Operations teams to design menus, manage costing, and create upsell opportunities that enhance both guest experience and profitability
Lead the sales process for each event through to handover process, ensuring all event specifications, timelines, risks, and special requirements are clearly documented and communicated
Maintain outlet space calendars and protect high demand dates through disciplined space and date management in collaboration with outlet leadership
Ensure all contracts, BEOs, cut off dates, attrition terms, and billing instructions are accurate, compliant, and enforced
Conduct site inspections/tastings, prepare proposals, and tailor value-add inclusions aligned to guest needs

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Select Country

Hotel and Travel Billing Lead

Job Responsibility

Requirements

What we offer

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