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We are currently recruiting a dedicated, reliable and customer-oriented Part Time Hotel Accommodation Porter to join our Accommodation team. This role is essential in maintaining high standards of cleanliness, organisation, and guest satisfaction across the hotel. The successful candidate will maximise guest satisfaction by providing neat and clean rooms, corridors, and public areas, in accordance with the standards of this hotel.
Job Responsibility:
Ensure the smooth and professional cleaning and servicing of the accommodation & public areas facilities by presenting a clean, fresh and friendly environment to the agreed standard of the Hotel ensuring guest satisfaction at all times
Manage and distribute clean linen throughout the hotel by stocking and re-stocking the Accommodation trolleys with linen during the day
Support housekeeping team with room supplies, stock taking & stock control
Maintain cleanliness and orderliness in public areas such as the lobby, corridors, and elevators
Assist with cleaning of public areas and back-of-house spaces as required
Remove and handle laundry, waste, and room service items safely
Monitor and report any maintenance issues or safety hazards to the appropriate department
Assist guests and colleagues with inquiries and requests in a courteous and professional manner
Collaborate with other hotel teams to ensure seamless guest experiences
Work in a safe manner in regard to handling and moving, and utilises equipment, chemicals and protective devices as instructed
Requirements:
Previous experience in a similar role within the hospitality industry is preferred
Excellent communication and interpersonal skills
Ability to work efficiently in a fast-paced environment
Strong attention to detail and a proactive approach to tasks
Exceptional customer service skills with a genuine desire to exceed guest expectations
Team player with a positive attitude & customer focused personality
Flexibility to work various shifts, including weekends and holidays
What we offer:
A supportive and inclusive workplace that values team spirit, personal growth, and employee well-being
Opportunities for internal mobility — many of our senior team members started in entry-level roles and advanced through our development programmes
Employee benefits that support work-life balance and staff welfare
Weekly pay structure
Free on-site car parking
Meals on duty
Colleagues discounts on hotel stays, dining, and other amenities