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Hot Tub Operations Assistant

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360 Resourcing Solutions

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Location:
United Kingdom , Thetford

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Contract Type:
Not provided

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Salary:

12.21 GBP / Hour

Job Description:

We have an exciting opportunity for an Operations Assistant to join our Thorpe Forest team! Be a part of making special escapes in one of the UK’s most peaceful forest locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins offer a natural escape beside the banks of the River Thet, close to where the Norfolk and Suffolk borders meet. Choose a cabin beneath the tranquil canopy of the forest or opt for a more open aspect in the picturesque woodland glade.

Job Responsibility:

  • Ensuring hot tubs are in perfect working order every day for our guests
  • Monitoring and recording water quality, and supporting with safe chemical adjustments
  • Completing general maintenance tasks, including using tools, fixing machinery and decorating (basic knowledge desirable)
  • Carrying out basic equipment checks and minor repairs, and reporting issues promptly
  • Delivering daily tasks efficiently and to a high standard
  • Providing friendly, professional customer service and supporting our Forest Feeling brand standards

Requirements:

  • A positive, can-do attitude and a strong work ethic
  • Great attention to detail to maintain high standards
  • The ability to work well in a team and communicate clearly
  • Previous experience in a similar role
  • A full UK driving licence
  • A willingness to work outdoors in all weather
What we offer:
  • Generous holiday allowance
  • Performance-based bonuses – Earn a 5% bonus (paid quarterly) if customer service targets are met
  • Social events and awards evenings
  • Pension scheme
  • One full paid day to volunteer
  • Subsidised meals
  • Wellbeing events & activities
  • Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off
  • Hundreds of discounts – Save on top brands across the UK

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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