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Hostess

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
Indonesia , Jakarta

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.

Job Responsibility:

  • Greet guests and determine the number in their party
  • Seat guests by finding a clean, available table
  • pulling out chairs
  • placing clean/current menu in front of guest
  • Guide guests through the dining rooms and provide any needed assistance
  • Move and arrange tables, chairs, and settings and organize seating for groups with special needs
  • Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting
  • Check menus to ensure they are current, clean, plentiful, and wrinkle-free
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
  • Monitor dining rooms for seating availability, service, safety, and well being of guests
  • Follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • and complete safety training and certifications
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
  • Welcome and acknowledge all guests according to company standards
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
  • Ensure adherence to quality expectations and standards
  • Stand, sit, or walk for an extended period of time
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Perform other reasonable job duties as requested by Supervisors

Requirements:

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • No license or certification required
What we offer:
  • Chance to be proud of the work you do and who you work with
  • Opportunity to learn and exemplify the Gold Standards (Employee Promise, Credo, Service Values)

Additional Information:

Job Posted:
December 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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