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Hostess

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

33000.00 - 35500.00 GBP / Year
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Job Description:

Hostess position at a 5-star luxury lifestyle boutique hotel in Chelsea. The role involves welcoming guests, managing reservations, and creating exceptional service experiences in a high-energy, fine dining environment.

Job Responsibility:

  • Welcoming guests to the restaurant and escorting them to their table
  • Creating genuine emotional bonds with guests to build loyalty and exceptional service experiences
  • Answering telephone calls, making reservations, and managing bookings
  • Liaising with Reservations and Front Office teams for bookings
  • Coordinating with the Restaurant Manager and Executive Chef for special requests, menus, and assisting other colleagues throughout service

Requirements:

  • Immaculate personal presentation with a warm and welcoming personality
  • Intuitive service and an absolute understanding of guests' needs
  • Motivated, creative, and experienced in a similar role within a five-star hotel or fine dining environment
  • A passion for food and quality products, a team player who is an avid learner
  • Proven ability to work in a pressured environment with demanding guests
  • Be flexible to work on weekends and holidays
What we offer:
  • Enhanced annual leave, increasing with length of service
  • Complimentary meals while on duty
  • £1000 “Refer a Friend” bonus scheme
  • Ongoing learning and professional development opportunities
  • Reward programmes, long service recognition, and employee appreciation incentives
  • Employer pension contribution of 3%
  • Complimentary dry cleaning
  • Enhanced maternity and paternity pay
  • A vibrant social calendar and engagement programme
  • Access to the HSF Health Plan including dental reimbursement, 24/7 GP advice line, optical reimbursement, complimentary cover for partner and children
  • High street and grocery discounts, discounted cinema tickets, and retail offers
  • Discounted gym memberships

Additional Information:

Job Posted:
March 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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