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Hostess (Restaurant and Bar)

United Kingdom, London Employment contract 35000.00 - 36500.00 GBP / Year · Job Posted July 04, 2026
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Job Responsibility

  • Welcoming guests to the restaurant and escorting them to their table with seamless efficiency, leaving a positive lasting impression
  • Creating genuine emotional bonds with guests to build loyalty and exceptional service experiences
  • Answering telephone calls, making reservations, and managing bookings
  • Liaising with our Reservations and Front Office teams for bookings
  • Coordinating with the Restaurant Manager and Executive Chef for special requests, menus, and assisting other colleagues throughout service
  • Bring experience managing entrances or guest flows for bars, nightclubs, or similar high-energy venues

Requirements

  • Immaculate personal presentation with a warm and welcoming personality
  • Intuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories
  • Motivated, creative, and experienced in a similar role within a five-star hotel or fine dining environment
  • A passion for food and quality products, a team player who is an avid learner, and wants to be challenged and developed
  • Proven ability to work in a pressured environment with the most demanding guests
  • Be flexible to work on weekends and holidays

What we offer

  • Competitive salary ranging from £35,000 to £36,500 gross per annum, based on a 40-hour working week and inclusive of service charge, depending on experience
  • Enhanced annual leave, increasing with length of service
  • Complimentary meals while on duty
  • £1,000 "Refer a Friend" bonus scheme
  • Ongoing learning and professional development opportunities
  • Reward programmes, long service recognition, and employee appreciation incentives
  • Employer pension contribution of 3%
  • Complimentary dry cleaning
  • Enhanced maternity and paternity pay
  • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair's message
  • Access to the HSF Health Plan, including: Dental reimbursement, 24/7 GP advice line and confidential counselling support, including assistance for dependents, Optical reimbursement, Complimentary cover for your partner and children, High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, Discounted gym memberships

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