Hostel Manager Job at 360 Resourcing Solutions (Edinburgh)

Asst Facility Manager F &B

JLL empowers you to shape a brighter way. Our people at JLL are shaping the futu...

Location

India , Noida

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Proficiency in a range of IT tools and platforms
Experience in vendor management
Strong analytical, organization and presentation skills
Graduate/ Diploma in Hotel Management & catering technology, 8-10 years in facilities management or related area of operation
BS or Associates in facilities, property, business or related

Job Responsibility

Monitor upkeep and maintenance of infrastructure as per defined standards
Review Catering and Banquet operations
Establish a process for food court operations
Plan for employee catering
Work with vendors to fix menus and rates
Set up food courts, health club and leisure facilities
Co-ordinate visitor management
Establish ECC/guesthouses / staff hostels / dormitories and ensure operations
Take over new infrastructure and set up for operations
To maintain consistency and achieve 99.5% of timely AHD closure in F&B operations

Fulltime

Assistant Manager

As an Assistant Manager, you will play a key role in ensuring the smooth daily o...

Location

United Kingdom , London

Salary:

29000.00 - 33000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven ability to lead and inspire diverse teams in a fast-paced environment
Familiarity with hostel operations, including reservation systems and facility management
Strong budgeting, financial reporting, and cost-management skills
Exceptional interpersonal and problem-solving skills
Effective communication skills, both verbal and written
Proficiency in multitasking and prioritizing in a dynamic setting
Experience with property management systems is a plus
Ability to stand and walk for extended periods
Lift or carry items up to 25–30 pounds as needed
Comfortable climbing stairs, bending, kneeling, and working in various conditions

Job Responsibility

Supervise daily operations across multiple departments, including housekeeping, front desk, food & beverage, and maintenance
Ensure cleanliness, efficiency, and exceptional service standards in all areas
Coordinate with team members to manage room assignments, common areas, and facility upkeep
Lead, train, and motivate staff to deliver outstanding guest experiences
Prepare team schedules, conduct performance reviews, and foster a collaborative work environment
Address team challenges and provide constructive feedback to improve performance
Handle guest inquiries, complaints, and special requests professionally and promptly
Create a welcoming and community-driven atmosphere for travelers
Identify and implement strategies to elevate guest satisfaction
Assist in managing budgets, monitoring expenses, and optimizing profitability

What we offer

Service Charge
Free meals on shift
50% off food and drinks across Beds & Bars locations
Discounts on accommodation at St Christopher’s Inns and partner properties worldwide
Employee recognition programs with cash rewards and trips away
Free mental health support and counseling services
Structured career pathway
Comprehensive training through on-the-job learning, workshops, and e-learning
Cross-training opportunities
Access to online workshops covering finance, time management, risk assessment, and recruitment

Fulltime

All-rounder

Are you looking for a fun, vibrant, and youthful team within Vienna? St. Christo...

Location

Austria , Vienna

Salary:

2026.00 - 2100.00 GBP / Month

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Be eligible or have all necessary documentation in which to be legally employed in Austria
Have an up to date/active bank account in your own name
Be able to converse fluently in English
Currently be based within Vienna
Previous experience in a customer-based role preferred but not essential
Previous bar experience preferred but not essential
Knowledge in German is considered a major plus as some of our guests come from German speaking countries

Job Responsibility

Booking guests into the hostel, advising on our offering and services
Assisting guests with enquires and questions
Managing the St. Christopher's booking system, ensuring all office administration is accurate
Ensuring an effective hand over to the day team
Working with the management team on security and safety
Advising guests on Viennese attractions
Bartending duties
Overseeing events

What we offer

50% off food and drinks in all of our bars
50% off St Christopher’s Inns accommodation in Europe (and other partners across the world)
Industry-recognised training
Regular incentives and trips away
Employee of the Month, Quarter and Year awards with cash rewards
Free mental health support, counselling and care
Award-winning company development schemes

Fulltime

New

Strengths-based housing support worker coach

New Start is a family-run, not-for-profit organisation, providing residential an...

Location

United Kingdom , Liverpool

Salary:

28151.90 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of working with individuals with complex needs, substance misuse issues, mental health, trauma, and/or offending backgrounds
Experience of working collaboratively with other agencies both voluntary and statutory
Experience and understanding of safeguarding vulnerable people
Previous experience of working in a hostel setting or delivering support via outreach work/in-reach work
An excellent understanding of homelessness/rough sleeping, substance misuse, harm reduction and managing complex needs/behaviours
An ability to motivate people and build positive connections
Knowledge and experience of how to support people from a person-centred perspective, positively engaging people through a process that is led by them
Ability to accurately record information, such as case notes, risk assessments, support plans and incident forms
This post is subject to enhanced DBS criminal record disclosure

Job Responsibility

Managing and inspiring positive change for a caseload of residents within a psychologically informed hostel-environment
Supporting those who access the service to settle in, and work towards implementing a more empowering and positive daily structure into their lives at a pace that is realistic and achievable to them
Educating residents on harm reduction around substance misuse and supporting those who are contemplating recovery from addictions to understand the steps required to access various treatment options
Planning future long-term accommodation and resettlement options via a personalised strengths-based support plan
Offering ongoing coaching, advice, and guidance on housing/resettlement related issues from the beginning of a resident’s tenancy through to their planned exit
Conducting ‘trauma aware’ needs and risk assessments, and updating when necessary
Exploring education, training, and employment options with residents
Empowering residents to sustain their welfare benefits, manage their tenancy and comply with key functions that are necessary to support their basic needs/finances
Referring clients to relevant specialist support agencies to assist with support that cannot be met within the service remit
Liaising with external agencies (from a multidisciplinary perspective) on behalf of residents to ensure they can access what they need from services

What we offer

A contributory pension scheme
225 Hours Annual Leave rising to 285 with length of service
An online bespoke Mandatory training package including a wide range of additional resources to support your development
A range of learning and development opportunities up to and including Level 5
Medicash and Employee Assistance Programme

Fulltime

Maintenance Operative

To carry out minor repairs, painting, decorating, and basic maintenance tasks ac...

Location

United Kingdom , Liverpool

Salary:

25740.00 - 27495.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Proven experience in general building maintenance or handyman roles
Basic skills in painting, decorating, plumbing, joinery, and electrical repairs
Ability to work independently and manage workload across multiple sites
Strong understanding of health and safety practices
Good communication skills and the ability to interact professionally with staff and residents
Full UK driving licence and willingness to travel between sites

Job Responsibility

Carry out minor repairs and general maintenance (e.g., fixing doors, windows, locks, and furniture)
Undertaking reactive Maintenance tasks to high quality standards including basic plumbing, joinery, and carpentry, with painting and decorating where necessary
Report and escalate any major maintenance or health and safety concerns to the Property Manager or external contractors
Maintain accurate records of work completed, materials used, and time spent
Ensure tools and materials are stored safely and appropriately
Work flexibly across different hostel sites throughout Liverpool
Ensure all work complies with health and safety standards and organisational policies
Provide a courteous and respectful service to vulnerable residents, maintaining professional boundaries at all times

What we offer

A contributory pension scheme
22 Days annual leave rising to a maximum of 30 days with length of service
An online bespoke Mandatory training package including a wide range of additional resources to support your development
Complimentary Medicash and Employee Assistance membership
A work vehicle is provided

Fulltime

Assessment and reconnection duty worker

The Assessment and Reconnection Duty Worker plays a key role in delivering high-...

Location

United Kingdom , West End of London

Salary:

17.00 - 18.00 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience working with vulnerable individuals, including those experiencing homelessness or housing crisis
Ability to manage crisis situations calmly and effectively
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Good record-keeping and report-writing skills
Understanding of safeguarding and professional boundaries

Job Responsibility

Work flexibly within the agreed rota shift pattern
Maintain a friendly, safe, and supportive environment within the project
Cover all day-to-day Hub duties, including managing phone calls, post, and the door entry system
Maintain a visible and active presence in the Hub area to respond promptly to enquiries
Respond to the immediate support needs of clients, providing crisis intervention where necessary
Provide ongoing practical support to vulnerable clients to assist in resolving their housing crisis
Feedback any ongoing client issues to the wider team promptly and appropriately
Accompany clients to external appointments or services where appropriate
Take delegated tasks from Assessment and Reconnection Workers as required
De-escalate difficult or potentially dangerous situations sensitively and effectively

Assessment and reconnection duty worker

The Assessment and Reconnection Duty Worker plays a key role in delivering high-...

Location

United Kingdom , West End of London

Salary:

17.00 - 18.00 GBP / Hour

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Experience working with vulnerable individuals, including those experiencing homelessness or housing crisis
Ability to manage crisis situations calmly and effectively
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Good record-keeping and report-writing skills
Understanding of safeguarding and professional boundaries

Job Responsibility

Work flexibly within the agreed rota shift pattern
Maintain a friendly, safe, and supportive environment within the project
Cover all day-to-day Hub duties, including managing phone calls, post, and the door entry system
Maintain a visible and active presence in the Hub area to respond promptly to enquiries
Respond to the immediate support needs of clients, providing crisis intervention where necessary
Provide ongoing practical support to vulnerable clients to assist in resolving their housing crisis
Feedback any ongoing client issues to the wider team promptly and appropriately
Accompany clients to external appointments or services where appropriate
Take delegated tasks from Assessment and Reconnection Workers as required
De-escalate difficult or potentially dangerous situations sensitively and effectively

Team Member reception

As a Reception Team Member, you’ll be the first point of contact for guests, ens...

Location

United Kingdom , Hammersmith

Salary:

12.21 GBP / Hour

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Strong communication skills with a friendly attitude
Excellent customer service and multitasking abilities
Problem-solving skills to resolve guest concerns professionally
Tech-savvy, proficient with booking systems and online platforms
Well-organized with good time management
Ability to work both independently and in a team
Ability to stand for extended periods
Occasionally lift or carry items weighing 10–30 pounds (5–15 kg)
Ability to handle a fast-paced and noisy environment
Flexibility for irregular shifts, including nights and weekends

Job Responsibility

Welcome and assist guests with check-in and check-out processes
Handle reservations, payments, and room access
Address inquiries and offer recommendations
Manage online and walk-in bookings, cancellations, and modifications using the booking system
Ensure guest records are accurate
Process payments securely via cash, credit card, and other methods
Respond promptly to emails, phone calls, and social media inquiries
Professionally handle guest complaints or issues
Work with housekeeping to ensure rooms are ready for new arrivals
Assist in organizing and promoting hostel events and social gatherings

What we offer

50% off food and drink in all of our bars
50% off St Christopher's Inns accommodation in Europe and partner properties worldwide
Industry-recognized training with certificates upon completion
Regular incentives and trips away
Employee of the Month, Quarter, and Year awards with cash rewards
Free mental health support, counseling, and care
Access to our award-winning company development scheme

Fulltime

Hostel Manager

360 Resourcing Solutions

Location:
United Kingdom , Edinburgh

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 12, 2026

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