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Heirloom Hospitality

Location:
United States, Nashville

Category:
Gastronomy

Contract Type:
Not provided

Salary:

15.00 - 22.00 USD / Hour

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Job Description:

Come be a part of Prime + Proper Nashville! The Prime + Proper Concierge Team are our guests first impression; they offer a warm greeting to every guest and welcome them into our home. They make guests comfortable and assist in creating unique experiences for each of our guests. They manage the reservations and learn about special occasions, requests and communicate these to the Managers and teams while assisting with plotting and orchestrating the evening service.

Job Responsibility:

Take and manage reservations
Inquire about any special occasions and requests
Enter appropriate guest information into Resy
Help Management orchestrate the evening
Works with Service Artists to create one of a kind experiences for our guests
Offer suggestions/to make accommodations to guests looking for other venues to visit
Give restaurant tours and maintains knowledge of the venue
Maintains a hospitable and organized atmosphere at the Concierge desk
Maintain an accurate quote for guests on the waitlist
Proactively manage all reservations—know who is coming before they arrive as well as assisting with special requests

Requirements:

Willingness to learn and retain knowledge
Respect and execution of all company values
A get it, want it capacity—understands the position, wants the position
Good time management and communication skills
Ability to work in fast-paced environment with frequent deadlines
A hospitable nature about them
An understanding of anticipatory service
A drive to be organized
The ability to Multi-task
Required Years of Experience: 1 year
Required Skills: Customer Service Orientation
Problem Solving Skills
Team Collaboration
Adaptability
Interpersonal Skills
Attention to Guest Needs
Organizational Skills
Proactive Approach

What we offer:

Health Insurance
Dental Insurance
Vision Insurance
Dining Discounts

Additional Information:

Job Posted:
December 09, 2025

Expiration:
December 12, 2025

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