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Welcome to ilili, the premier institution of Lebanese food culture and hospitality values in the US. Executive Chef and Owner Philippe Massoud has built ilili’s reputation as a culinary go-to destination for elevated Lebanese cuisine. ilili’s restaurants are a vibrant and bustling meeting place where the refinement of neighborhoods meets the generosity of Lebanese hospitality. The Host/Hostess opportunity at Ilili DC located at The Wharf, which is DC’s recently developed waterfront neighborhood nestled on the Potomac River. At Ilili DC, we invite guests to celebrate life and share sundry blends of modern and Lebanese cuisine. Our goal is to unify our guests’ cultures and spirits with our own, expressing passion and generosity in the cuisine we share.
Job Responsibility:
Providing a warm welcome to every guest as they walk into the restaurant, walking them to their table, providing them with menus and answering any initial questions
Answering the phone in a prompt and professional manner and assisting guests with their requests
Assigning guests to tables while keeping table rotation in mind so that servers receive the equal number of guests/covers
Highlighting any special requests made by guests by adding appropriate reservation tags
Assisting with other positions in the restaurant as needed
Always maintaining a clean, clutter free and organized desk
Providing great customer service and being a team player
Requirements:
Ability to provide top-notch customer service in a fast-paced environment
A positive attitude and ability to work well under pressure
Able to work in a standing position for long periods of time
Willing to follow instructions and ask questions for clarification if needed
High school diploma or equivalent preferred
One (1) year restaurant experience, supporting a high-volume restaurant
What we offer:
Medical, dental and vision benefits
Paid time off (PTO)
Commuter benefits
Dining benefits
Job training and continuous professional development