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We welcome you to Guiseppe & Sons, a dimly lit, moody, Italian restaurant serving up handmade pastas, classic sauces & fresh seafood dishes sure to please the likes of family & friends. Join us for big parties or grab a quick bite & delicious cocktail at our esteemed bar. Incredible happy hours, family-friendly dining & everything in between all located in Center City Philadelphia.
Job Responsibility:
Responsible for greeting incoming and departing guests
Answers incoming calls to the restaurant and provides appropriate service
Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate
Demonstrates problem resolution with customer relations and escalates communication to Management as needed
Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times
Creates memorable experience to build repeat business
Inform guests of other Schulson Collective restaurants
Performs other duties as assigned
Requirements:
Prior knowledge/use of Resy preferred
Minimum one (1) to two (2) years prior experience in client-facing role
Strengths must include multi-tasking, problem resolution, and customer relations
Must have excellent written and verbal communication skills
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