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Schulson Collective transports Philadelphia to a quaint Mediterranean coastal town with their concept, Dear Daphni. Our new restaurant offers sharable plates, unique flavor pairings & luxurious cocktails that are sure to have your inner foodie satisfied at first bite (or sip)! Join us for a memorable, interactive service & a vibrant atmosphere that will leave you dreaming of your next visit. Welcome to our love letter – Dear Daphni, As the first team member our guests encounter when entering the building, our Hosts are essential to a positive guest experience.
Job Responsibility:
Responsible for greeting incoming and departing guests
Answers incoming calls to the restaurant and provides appropriate service
Manages the flow of guests into the dining and bar areas, provides accurate wait times to incoming guests, if appropriate
Demonstrates problem resolution with customer relations and escalates communication to Management as needed
Works as a team with other Hosts, Servers, Bartenders, and support staff to ensure Schulson Collective steps of service are met at all times
Creates memorable experience to build repeat business
Inform guests of other Schulson Collective restaurants
Performs other duties as assigned
Requirements:
Prior knowledge/use of Resy preferred
Minimum one (1) to two (2) years prior experience in client-facing role
Strengths must include multi-tasking, problem resolution, and customer relations
Must have excellent written and verbal communication skills
Must be a team player with a strong work ethic
Exceptional hospitality/guest relations
Candidates must be available to work nights and weekends