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Host

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Urban Gym Group

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Location:
Netherlands , Rotterdam ▼

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

14.50 EUR / Hour
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Job Description:

As a host at TrainMore, you are the very first face of the club: Welcoming members, providing excellent service and creating community are in your hands. Providing care to your members, full of energy, with a proactive work attitude are important ingredients to create the ultimate hospitable experience at our clubs.

Job Responsibility:

  • You welcome and greet members and ensure they feel home
  • You give tours to potential members and ensure that they see themselves reaching their fitness goals in your gym
  • You ensure that new members are correctly registered, and you provide them with the correct information and an access tag
  • You inform potential members about our subscription models and answer all their questions to their needs and within best of your ability
  • You have an eye for detail and ensure that the club always looks clean and tidy
  • You give our members an unforgettable hospitality experience

Requirements:

  • Radiate hospitality and provide excellent service with a smile on your face
  • Are a community builder that wants to connect genuinely with members
  • Have a commercial mindset and are customer-oriented: members needs are top priority
  • Are a professional that thrives best in a clean and tidy environment and take ownership for it
  • Are a hospitable professional who ensures that the club, together with the team, is lifted to the next level
  • Are a self-starter: proactivity and a positive can do mentality are a must
  • Fit in perfectly with our Core Values: We Do, We Care, We Energise, and We Challenge
  • Love to work in the fitness industry
  • Eligible to work in The Netherlands (Work and Residence Permit)
  • Responsible: you are proactive, take ownership and get the job done
  • Proactivity: Signal things that have to be done and execute them
  • Social: you give people energy and vice versa
  • Communication: You give people energy by friendliness, a smile, presenting yourself
  • Care: Take care of your members, team and clubs
  • Eye for detail: you have eyes and ears everywhere
What we offer:
  • 26 holidays (free on your birthday!)
  • Exchange of public holidays
  • Free and unlimited access to professional coaching sessions, mindful sessions, webinars and masterclasses with coaches and psychologists
  • Unlimited free workouts at our locations for all employees with fixed hours + a free membership for your partner
  • One day per year charity work
  • Learning via our in- and external Academy
  • 750 amazing colleagues

Additional Information:

Job Posted:
January 03, 2026

Work Type:
On-site work
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