Host Job at Boston Pizza (Ottawa)

Job Description

Hosts play the important role of being the first impression of the restaurant to our Guests. Smiling, and with an upbeat attitude, they ensure that our guests are seated based on their needs and the situation. They are responsible for acknowledging and thanking each and every Guest for their visit in a professional, sincere and friendly manner in person or by phone. They also coordinate with team members about available seating options and escort Guests to the right table and area. The Host/Greeter is accountable for ensuring that our most important people, our Guests, have an excellent Boston Pizza experience from start to finish. They demonstrate and believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Job Responsibility

Being the first impression of the restaurant to Guests
Smiling and with an upbeat attitude
Ensuring guests are seated based on their needs and the situation
Acknowledging and thanking each Guest for their visit in a professional, sincere and friendly manner in person or by phone
Coordinating with team members about available seating options
Escorting Guests to the right table and area
Ensuring Guests have an excellent Boston Pizza experience from start to finish
Championing a fun and safe work environment
Contributing to a thriving workplace culture
Achieving goals through strong organizational skills and effective time management
Building relationships by finding common ground and working cohesively with all team members
Committed to championing the "Foundations of Hospitality" & Boston Pizza's Brand Standards
Effectively communicating, sharing goals and challenges
Maintaining composure and thriving in a fast pace environment
Consistently seeking new learning and skill-building moments

Requirements

Minimum 2 years’ experience in a full-service restaurant
Availability on at least 2 weekdays and 2 weekends per week
Available full evening and weekend shifts, capable of consistently working extended hours
Committed to local scheduling with minimal out-of-town interruptions

What we offer

Flexible scheduling that fits your lifestyle and contributes to your life-work balance
Exciting opportunities for career growth within the restaurant or at Boston Pizza head office
Build relationships and give back to your local community
Boston Pizza Scholarship Program
Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
A respectful culture and work environment where your feedback matters
Fantastic reward and recognition programs

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