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Host

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Heirloom Hospitality

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Location:
United States , Detroit

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

15.00 - 22.00 USD / Hour
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Job Description:

The Prime + Proper Concierge Team are our guests first impression; they offer a warm greeting to every guest and welcome them into our home. They make guests comfortable and assist in creating unique experiences for each of our guests. They manage the reservations and learn about special occasions, requests and communicate these to the Managers and teams while assisting with plotting and orchestrating the evening service.

Job Responsibility:

  • Take and manage reservations
  • Inquire about any special occasions and requests
  • Enter appropriate guest information into Resy
  • Help Management orchestrate the evening
  • Works with Service Artists to create one of a kind experiences for our guests
  • Offer suggestions/to make accommodations to guests looking for other venues to visit
  • Give restaurant tours and maintains knowledge of the venue
  • Maintains a hospitable and organized atmosphere at the Concierge desk
  • Maintain an accurate quote for guests on the waitlist
  • Proactively manage all reservations—know who is coming before they arrive as well as assisting with special requests

Requirements:

  • Willingness to learn and retain knowledge
  • Wine knowledge
  • Respect and execution of all company values
  • A get it, want it capacity—understands the position, wants the position
  • Good time management and communication skills
  • Ability to work in fast-paced environment with frequent deadlines
  • A hospitable nature about them
  • An understanding of anticipatory service
  • A drive to be organized
  • The ability to Multi-task
  • Customer Service: 2 years (Required)
  • Fine Dining: 1 year (Preferred)
  • High school or equivalent
  • Some College (Preferred)
  • Hospitality Driven
  • Strong interpersonal skills
  • Hospitality Minded
  • Attention to Detail
  • Problem Solving Skills
  • Superior Service Delivery
  • Adaptability to Changing Situations

Nice to have:

  • Fine Dining: 1 year
  • Some College (Preferred)
What we offer:
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid sick time
  • Vision insurance
  • plus tips
  • Dining Discounts

Additional Information:

Job Posted:
February 14, 2026

Expiration:
March 06, 2026

Work Type:
On-site work
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