Host

• Acknowledge and greet all guests (using names, when known) with an authentic, courteous Corsair greeting
• Represent the ILILI brand and uphold fine-dining standards of behavior and etiquette
• Assist the Restaurant Manager in supervising floor operations
• Promptly and accurately create, handle, and change restaurant reservations, using the guest name
• Escort all guests to their table, using the guest name
• Comply promptly with all special requests of management
• Report any problems or issues to the manager on duty in a timely manner
• Communicate pleasantly and courteously with guest, management and co-workers
• Remain observant and respond to each guest at all times
• Know the layout of restaurant/hotel and location of all equipment and supplies
• Know all restaurants table/seat numbers
• Maintain cleanliness and condition of the work areas and equipment
• Implement standards/procedures of service for guests consistently and impeccably as per Sequence of Service
• Assist as needed to maintain standards of appearance, sanitation and service in all areas of the restaurant
• Perform all assigned sidework regularly, promptly, and correctly
• Comply fully and consistently with all hotel and restaurant conditions of employment and standards of uniform, grooming, personal hygiene and safety
• Understand and utilize escalation procedures for guest complaints and other potentially negative situations
• Attend and report on time for all meetings and training sessions scheduled by management
• Other duties as required by the Management team for the successful operation of the restaurant

• One year of dining room experience in a high volume, upscale restaurant
• Strong beverage knowledge and beverage preferred but not required
• Proven track record of dependability and a passion for hospitality
• Customer Service Orientation
• Problem Solving Skills
• Team Collaboration
• Time Management
• Attention to Cleanliness and Sanitation
• Adaptability in a Fast Paced Environment
• Conflict Resolution
• Interpersonal Skills

Strong beverage knowledge and beverage