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Host

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Legends Global

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Location:
United States , Bronx

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

22.55 USD / Hour
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Job Description:

The Restaurant Host/Hostess is responsible for creating a welcoming first impression for all guests. This role ensures smooth guest flow by greeting and seating guests in a timely and efficient manner, coordinating reservations, and maintaining an organized host station.

Job Responsibility:

  • Create a welcoming first impression for all guests
  • Ensure smooth guest flow by greeting and seating guests in a timely and efficient manner
  • Coordinate reservations
  • Maintain an organized host station
  • Warmly and graciously greet all guests upon arrival
  • Provide guidance to guests at One World Observatory inclusive of dining options and general New York City information
  • Utilize electronic table management system to monitor dining room and guest flow, maximize table usage, and minimize customer wait times
  • Explain the restaurant concept to guests
  • Record guest names and number of people in party when immediate seating is unavailable
  • Be knowledgeable about the floor plan, server station assignments, and table numbers
  • Provide guests with estimated wait times
  • Always maintain a professional, courteous attitude when confronted with hostile or impatient guests
  • Accommodate special seating requests for guests whenever possible
  • Seat guests based on guest preferences and balancing of customer flow in service stations
  • Offer guests menus and inform them of their server’s name
  • Inspect tables for proper presentation and completeness
  • Relay messages to servers and bus-persons as needed
  • Relay guest comments or suggestions to the manager on duty
  • Maintain supplies at the host stand
  • Clean menus of food and/or stains
  • Keep work area, including storage areas, clean and organized
  • Perform general cleaning and sanitizing tasks to adhere to health and safety standards
  • Attend mandatory meetings
  • Thank guests as they leave and invite them to return
  • Perform other duties as assigned by leadership

Requirements:

  • Must be at least 18 years of age
  • Personable, friendly and welcoming
  • Ability to strictly adhere to company uniform standards, including the ability to maintain personal hygiene and a well-groomed appearance per appearance policy at all times
  • Ability to read, speak and write in English
  • Excellent verbal and written communication skills
  • Ability to effectively listen and take direction/instruction
  • Ability to effectively communicate with team members and guests
  • Excellent knowledge of food and beverage preparation and service standards
  • Knowledge of electronic reservation systems (preferably OpenTable)
  • Ability to work extended hours and flexible shifts including mornings, nights, weekends and holidays
  • Ability to stand for extended periods and to walk to and from the host stand multiple times while on shift
  • Ability to work independently or as a team during set up and execution of service
  • Willingness and drive to consistently exceed guest expectations
  • Ability to handle challenges, including anticipating, preventing, identifying and solving as necessary
  • Ability to lift and transport food and other items weighing up to 15 pounds

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
On-site work
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