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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Host

United Kingdom, Liverpool 10.85 - 12.71 GBP / Hour · Job Posted May 10, 2026
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Job Description

As a Host, you will be the first point of contact for our guests, setting the tone for their entire visit. This part-time, permanent position is crucial to ensuring smooth front-of-house operations and creating a warm, inviting atmosphere. Your role will contribute directly to the positive reputation and continued success of East Coast Concepts.

Job Responsibility

  • Greet and welcome guests promptly and courteously upon arrival
  • Manage reservations and seating arrangements efficiently to optimise flow and minimise wait times
  • Maintain an organised and tidy reception and waiting area
  • Assist with answering phone calls, taking bookings, and responding to guest enquiries
  • Coordinate with front-of-house and kitchen teams to ensure seamless service delivery
  • Handle guest feedback with professionalism and escalate issues where necessary
  • Support the team during busy periods by assisting with general front-of-house duties as required.

Requirements

  • Previous experience in a customer-facing role within catering, hospitality or similar industries is preferred
  • Excellent interpersonal and communication skills with a friendly and approachable manner
  • Strong organisational skills and ability to multitask effectively
  • Ability to stay calm and professional in busy or challenging situations
  • Basic IT skills to manage bookings and reservations systems
  • Reliable and punctual with a strong work ethic
  • A passion for delivering excellent customer service and creating memorable guest experiences.

What we offer

  • Competitive hourly rate of £10.85 to £12.71
  • Permanent, part-time role offering flexibility and work-life balance
  • Opportunity to work within a supportive and friendly team environment
  • Training and development to help you grow within the hospitality industry
  • Employee discounts on food and beverage.
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