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Urban Gym Group Logo Urban Gym Group · Customer Service

Host

Netherlands, Amsterdam 15.23 EUR / Hour · Job Posted May 29, 2026
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Job Description

As a host at TrainMore, you are the very first face of the club: Welcoming members, providing excellent service and creating community are in your hands. Providing care to your members, full of energy, with a proactive work attitude are important ingredients to create the ultimate hospitable experience at our clubs.

Job Responsibility

  • Welcome and greet members and ensure they feel home
  • Give tours to potential members and ensure that they see themselves reaching their fitness goals in your gym
  • Ensure that new members are correctly registered, and you provide them with the correct information and an access tag
  • Inform potential members about our subscription models and answer all their questions
  • Have an eye for detail and ensure that the club always looks clean and tidy
  • Give our members an unforgettable hospitality experience

Requirements

  • Radiate hospitality and provide excellent service with a smile on your face
  • Are a community builder that wants to connect genuinely with members
  • Have a commercial mindset and are customer-oriented: members needs are top priority
  • Are a professional that thrives best in a clean and tidy environment and take ownership for it
  • Are a hospitable professional who ensures that the club, together with the team, is lifted to the next level
  • Are a self-starter: proactivity and a positive can do mentality are a must
  • Fit in perfectly with our Core Values: We Do, We Care, We Energise, and We Challenge
  • Love to work in the fitness industry
  • Eligible to work in The Netherlands (Work and Residence Permit)
  • Commitment to at least 15 hours per week
  • Availability during both weekdays and weekends

What we offer

  • A competitive starting hourly rate of €15,23,- for 21+ years
  • Fixed salary for other ages
  • 26 holidays (free on your birthday!)
  • Exchange of public holidays
  • Free and unlimited access to professional coaching sessions, mindful sessions, webinars and masterclasses with coaches and psychologists
  • Unlimited free workouts at our locations for all employees with fixed hours + a free membership for your partner
  • One day per year charity work
  • Learning via our in- and external Academy
  • 750 amazing colleagues
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