Host or Hostess, Marriott Bonvoy

Host or Hostess

Marriott Bonvoy

Location:
United States, Naples

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

18.50 - 19.00 USD / Hour

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Job Description:

Host or Hostess position at The Ritz-Carlton Naples, responsible for greeting guests, seating arrangements, maintaining dining room cleanliness, and ensuring exceptional guest service while upholding The Ritz-Carlton Gold Standards of luxury hospitality.

Job Responsibility:

Greet guests and determine the number in their party
Seat guests by finding clean, available tables
Guide guests through dining rooms and provide assistance
Move and arrange tables, chairs, and settings
Ensure place settings are appropriate with napkins, clean silverware
Check menus to ensure they are current, clean, plentiful, and wrinkle-free
Maintain cleanliness of work areas throughout the day
Monitor dining rooms for seating availability, service, safety, and well being of guests
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Creative, thoughtful and compassionate work environment
Professional development and training
Global brand portfolio with Marriott International

Additional Information:

Job Posted:
November 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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