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The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Your role will be to ensure that the 'Gold Standards' of The Ritz-Carlton are delivered graciously and thoughtfully every day. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.
Job Responsibility:
Greet guests and determine the number in their party
Seat guests by finding a clean, available table
Guide guests through the dining rooms and provide any needed assistance
Move and arrange tables, chairs, and settings
Ensure place settings are appropriate
Check menus to ensure they are current, clean, plentiful, and wrinkle-free
Maintain cleanliness of work areas
Monitor dining rooms for seating availability, service, safety, and well being of guests
Follow all company and safety and security policies and procedures
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Requirements:
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
What we offer:
Equal opportunity employer
Valued and celebrated unique backgrounds
Commitment to non-discrimination
Empowerment to be creative, thoughtful and compassionate
Chance to be proud of the work you do and who you work with
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