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Located in the heart of the city at Andrassy Avenue (a UNESCO World Heritage Site), the hotel is housed in the impressive Drechsler Palace on the city’s most luxurious shopping street located directly across from the State Opera House. W Budapest features 151 stylish guest rooms and suites, including one Black Swan, the brand’s lux-take on the Presidential Suite. The hotel offers a destination restaurant and a destination bar, both sure to be embraced by locals as a place to mix and mingle, as well as the signature W Lounge, the brand’s evolution of the traditional hotel lobby, where guests can go to see and be seen. Three meeting and event spaces, including a Great Room for larger celebrations, are available, along with an Away® Spa, FIT® fitness center, and WET® pool. Guests can also expect the W brand’s signature Whatever/Whenever® service philosophy, providing guests whatever they want, whenever they want it.
Job Responsibility
Greet guests and determine the number in their party
Seat guests by finding a clean, available table
pulling out chairs
placing clean/current menu in front of guest, etc.
Guide guests through the dining rooms and provide any needed assistance
Move and arrange tables, chairs, and settings and organize seating for groups with special needs
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting
Check menus to ensure they are current, clean, plentiful, and wrinkle-free
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Monitor dining rooms for seating availability, service, safety, and well being of guests
Follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
and complete safety training and certifications
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language, and answer telephones using appropriate etiquette
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors
Requirements
High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None
What we offer
Healthy meals on duty
Room, F&B, Spa and gift shop discount within the Marriott hotel chain in more than 8000 hotels around the world
Learning and development opportunities
Travel allowance within Budapest after probation period
SZÉP card fringe benefit/ ‘cafeteria’ after probation period
Employee referral bonus
Discounted breakfast offers at Marriott International hotels in Budapest
Different employee recognition schemes
Awards and celebrations (Length of Service Award, Talent of the month etc.)
Other local benefits in Budapest, e.g. discounted theatre, museum, concert tickets etc.