Host/hostess

• Greet guests with enthusiasm and professionalism upon arrival
• Manage reservations, waitlists, and table assignments to optimize dining room flow
• Escort guests to tables and present menus, introducing server as appropriate
• Communicate estimated wait times and ensure accurate guest updates
• Answer phone calls, take reservations, and provide accurate information about the restaurant and resort
• Assist in maintaining cleanliness and organization of the host stand, entrance, and lobby area
• Coordinate with servers, server assistants, and management to ensure efficient guest seating and turnover
• Support team members during peak service by resetting tables and assisting as needed
• Maintain a composed, gracious demeanor in high-volume settings
• Uphold Dellshire Resort’s standards of service, presentation, and guest engagement at all times

• Previous experience as a host/hostess or in a guest service role preferred
• Strong interpersonal and communication skills with a naturally friendly and professional presence
• Ability to multitask and stay calm under pressure in a fast-paced environment
• Basic computer and POS knowledge preferred (OpenTable or similar system experience a plus)
• Must be 16 years of age or older
• Flexible availability, including evenings, weekends, and holidays

OpenTable or similar system experience

• Comprehensive health, dental, and vision coverage
• Paid time off and holidays
• 401(k) with employer match
• Associate recognition programs
• Exclusive discounts and family perks
• Free employee meal daily