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TGI Fridays is a well-established casual dining restaurant chain known for its vibrant atmosphere and American cuisine, offering guests an inviting dining experience with a focus on quality service and delicious food. As a globally recognized hospitality brand, TGI Fridays is committed to creating a welcoming environment where customers can enjoy great meals, socialize, and celebrate special moments. The restaurant prides itself on its lively ambiance, diverse menu, and dedicated staff who work together to ensure that every dining experience is memorable. With numerous locations across the globe, TGI Fridays continues to grow and maintain its reputation for excellent customer... Show More
Job Responsibility:
Greeting customers as they walk into the restaurant
Helping guests with reservations and guiding them to their table
Giving guests accurate wait time estimates and seating them in the waiting area
Inform guests of current promotions and ensure a smooth handoff to service staff
Observe guests’ needs throughout dining experience to ensure they receive high quality service
Providing customers with menus and answering any initial questions they may have
Optimizing seating at different tables to ensure even workload for wait staff
Answering phones and scheduling reservations with large parties
Perform general cleaning duties throughout shift and at closing
Requirements:
High school diploma or GED
Prior customer service experience in the hospitality industry a plus
Positive attitude and interpersonal skills
Good communication skills and phone etiquette
Flexibility when working alternating shifts
Ability to stand for long periods of time
Must walk and stand during the entire shift
Must be able to read and write English
Must be able to hear well in an environment with loud background noise