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The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.
Job Responsibility:
Greeting and welcoming guests as they arrive at the restaurant
Escorting guests to their tables and providing them with menus
Taking reservations and managing the seating plan to ensure efficient operation
Providing recommendations on food and drink selections, along with information about specials and promotions
Ensuring that guests are attended to promptly and addressing any requests or concerns they may have
Coordinating with the kitchen and serving staff to ensure smooth service
Handling guest inquiries, feedback, and complaints in a professional and courteous manner
Maintaining a clean and organized work environment
Assist in setting up and clearing tables to ensure a smooth flow of service
Collaborate with the bar manager and F&B service to ensure that guest preferences and special requests are accommodated
Maintain knowledge of the restaurant's menu items, ingredients, and preparation methods to provide accurate information to guests
Help with administrative tasks such as taking reservations, managing guest lists, and updating restaurant seating arrangements
Assist in maintaining a high standard of cleanliness and hygiene in the dining area
Manage wait times and communicate accurate estimates to guests during peak hours
Assist in training new hostesses and support staff as needed
Maintain up-to-date knowledge of local attractions and events to provide recommendations to guests
Participate in pre-shift meetings to stay informed about daily specials, events, and any changes in restaurant operations
Ensure compliance with health and safety regulations in the reception and dining areas