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Host - Hostess

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DoubleTree by Hilton Orlando at SeaWorld

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Location:
United States , Portland

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Host - Hostess position at Hotel Vance, Portland, a Tribute Portfolio Hotel. Responsibilities include greeting and seating guests, managing reservations, maintaining dining room setup, and ensuring positive guest interactions.

Job Responsibility:

  • Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
  • Read, maintain and make daily entries in the log book to coordinate communication between shifts and management
  • Maintain proper set-up of dining room
  • Receive records and make any necessary arrangements for reservations and special functions in the restaurant
  • Comply with attendance rules and be available to work on a regular basis
  • Perform any other job related duties as assigned

Requirements:

  • Must have the ability to communicate in English
  • Self-starting personality with an even disposition
  • Maintain a professional appearance and manner at all times
  • Can communicate well with guests
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player
  • Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
  • Ability to remember, recite and promote the variety of menu items
  • Ability to move throughout a crowded room to seat guests
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
  • Ability to establish and maintain effective working relationships with associates, customers and patrons
  • Prior customer service or hosting experience preferred, but not required
  • Professional demeanor with excellent communication skills
  • Ability to stand for long periods and work evenings, weekends, and holidays
  • Current food handler’s permit and alcohol service permit (or ability to obtain) preferred

Nice to have:

  • Prior customer service or hosting experience
  • Current food handler’s permit and alcohol service permit

Additional Information:

Job Posted:
January 06, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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