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Host/Hostess

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Four Seasons

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Location:
Portugal , Lisboa

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Host/Hostess is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests.

Job Responsibility:

  • Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons' policies
  • Seat guests promptly at a table pre-set for the number in the party and according to guest preference
  • Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards
  • Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
  • Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently
  • Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials

Requirements:

  • High School Diploma or equivalent experience
  • A minimum of 1 year of experience in a similar role within a luxury hotel or high-end restaurant environment
  • Strong interpersonal skills, attention to detail, and ability to work in a fast-paced, team-oriented environment
  • Reading, writing and oral proficiency both in Portuguese and English
  • Passion to interact with guests and employees in a gentle and courteous way
  • Anticipate guest needs, ensuring satisfaction and respond appropriately to guest requests
  • An impeccable appearance as you are the face of the restaurant
  • Attention to detail
What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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