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The Four Seasons Resort Hualalai is looking for a Host/Hostess who shares a passion for excellence and who infuse enthusiasm into everything they do. Our Host/Hostess have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.
Job Responsibility:
Seat guests promptly at a table pre-set for the number in the party and according to guest preference
Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards
Communicate floor needs with manager and front-of-house service staff to re-set and maintain inventory of tables for incoming reservations
Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently
Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials for to-go order-taking
Requirements:
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Six to twelve months of restaurant, food and beverage, or equivalent experience is required
Successful candidate must possess legal work authorization in United States
Weekend and Holiday availability required
What we offer:
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana