Host/Hostess Job at Four Seasons (London)

Job Description

As Host or Hostess, you will be the first point of contact for all guests, managing the arrival experience with confidence, warmth, and attention to detail. You will oversee reservations, manage the flow of the restaurant, and ensure each guest interaction is seamless, personal, and in line with Four Seasons standards. This is a highly visible role that requires strong organisation, professionalism, and a calm presence, particularly during busy service periods. This part time position offers a structured schedule across three shifts per week, ideal for someone seeking flexibility while working in a premium hospitality environment.

Job Responsibility

Welcome guests with a warm, professional, and engaging approach
Manage reservations, seating plans, and table allocation effectively
Maintain clear communication with the restaurant and management team to optimise service flow
Handle guest enquiries, requests, and special occasions with attention to detail
Support busy service periods with confidence and organisation
Maintain a polished and well presented front of house environment
Represent the standards, style, and energy of Mei Ume and Four Seasons

Requirements

Previous experience in a host, hostess, or guest facing role within a restaurant or hotel environment
Strong communication skills and confident guest interaction
Excellent organisation skills and ability to multitask
Professional, polished presence and attention to detail
A positive and team‑focused attitude
Ability to work in a fast paced, high‑profile environment
Flexibility to work a variety of shifts (evenings required)
Right to Work in the UK

What we offer

£24,000 annual package inclusive of base salary and service charge for a 3 day week
Structured working pattern across 3 shifts per week
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days (pro rata)
Up to two paid Wellness Days per year (pro rata)
Company Sick Pay, increasing with service
Life insurance while on duty
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
Discounted gym membership with City’s Leonardo Hotel
Bupa Dental Cover and MediCash healthcare plans available
Enhanced maternity and paternity pay
Uniform with complimentary professional dry cleaning from day one
Season Ticket Loan and Cycle to Work scheme available from day one
Access to Wagestream for greater pay flexibility and discounts
Employee recognition programmes including monthly awards and events
Annual themed team events plus regular social, charitable and sporting activities

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