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Four Seasons Logo Four Seasons · Gastronomy

Host/Hostess

United Kingdom, London 24000.00 GBP / Year · Job Posted May 26, 2026
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Job Description

As Host or Hostess, you will be the first point of contact for all guests, managing the arrival experience with confidence, warmth, and attention to detail. You will oversee reservations, manage the flow of the restaurant, and ensure each guest interaction is seamless, personal, and in line with Four Seasons standards. This is a highly visible role that requires strong organisation, professionalism, and a calm presence, particularly during busy service periods. This part time position offers a structured schedule across three shifts per week, ideal for someone seeking flexibility while working in a premium hospitality environment.

Job Responsibility

  • Welcome guests with a warm, professional, and engaging approach
  • Manage reservations, seating plans, and table allocation effectively
  • Maintain clear communication with the restaurant and management team to optimise service flow
  • Handle guest enquiries, requests, and special occasions with attention to detail
  • Support busy service periods with confidence and organisation
  • Maintain a polished and well presented front of house environment
  • Represent the standards, style, and energy of Mei Ume and Four Seasons

Requirements

  • Previous experience in a host, hostess, or guest facing role within a restaurant or hotel environment
  • Strong communication skills and confident guest interaction
  • Excellent organisation skills and ability to multitask
  • Professional, polished presence and attention to detail
  • A positive and team‑focused attitude
  • Ability to work in a fast paced, high‑profile environment
  • Flexibility to work a variety of shifts (evenings required)
  • Right to Work in the UK

What we offer

  • £24,000 annual package inclusive of base salary and service charge for a 3 day week
  • Structured working pattern across 3 shifts per week
  • Excellent training and clearly defined career development pathways
  • Strong internal progression opportunities across London and the global Four Seasons portfolio
  • Holiday entitlement increasing with service up to 33 days (pro rata)
  • Up to two paid Wellness Days per year (pro rata)
  • Company Sick Pay, increasing with service
  • Life insurance while on duty
  • Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
  • 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
  • Complimentary meals while on duty in Pepys Cellar, our staff cafeteria, with refreshments available throughout the day
  • Discounted gym membership with City’s Leonardo Hotel
  • Bupa Dental Cover and MediCash healthcare plans available
  • Enhanced maternity and paternity pay
  • Uniform with complimentary professional dry cleaning from day one
  • Season Ticket Loan and Cycle to Work scheme available from day one
  • Access to Wagestream for greater pay flexibility and discounts
  • Employee recognition programmes including monthly awards and events
  • Annual themed team events plus regular social, charitable and sporting activities
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