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Host/Hostess - Breakfast

Austria, Vienna 2263.00 EUR / Month · Job Posted January 25, 2026
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Job Description

At The Ritz-Carlton, we create unforgettable dining experiences through gracious service, refined surroundings, and attention to every detail. As the Host/Hostess of our breakfast restaurant, you will be the first and last point of contact for our guests, setting the tone for a warm, welcoming, and elegant dining experience each morning. You will ensure each guest is greeted promptly, seated comfortably, and attended to with genuine hospitality that reflects The Ritz-Carlton’s legendary service standards.

Job Responsibility

  • Warmly greet and welcome guests upon arrival, using guest names whenever possible
  • Manage and coordinate reservations and walk-in seating to optimize guest satisfaction and dining flow
  • Escort guests to their tables, presenting menus and introducing them to their server
  • Maintain an accurate waitlist and provide realistic wait time estimates with courtesy and professionalism
  • Handle guest concerns or complaints with poise and professionalism
  • Support restaurant operations during peak periods, including assisting with to-go orders or table resets when needed

Requirements

  • Proven experience in restaurant or food & beverage management within luxury hospitality, ideally with breakfast or fine dining service
  • Strong leadership, communication, and organizational skills
  • A genuine passion for guest satisfaction and service excellence
  • Ability to thrive in a fast-paced environment with early-morning operations
  • Deep understanding of luxury dining standards and attention to detail
  • Previous experience as a host/hostess or in a guest service role preferred
  • luxury hospitality experience a plus
  • Exceptional interpersonal and communication skills with a polished and professional demeanor
  • Strong organizational skills and the ability to multitask in a fast-paced environment.
  • Availability and flexibility to work early morning shifts, weekends, and holidays as required
  • A passion for hospitality, a genuine smile, and a dedication to exceeding guest expectations are essential

Nice to have

luxury hospitality experience a plus

What we offer

  • Become part of the Top 1% of Hospitality Professionals
  • Work in a 5-star environment
  • Excellent career opportunities worldwide
  • Regular training & development opportunities
  • Motivated and supportive team
  • Unique employee benefits such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs
  • Competitive compensation with a guaranteed annual pay increase based on performance

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