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Highly-acclaimed Ai Fiori, from famed hospitality firm Altamarea Group and located at the Langham New York Hotel, is looking for energetic, passionate, and professional hosts and hostesses to join the team. Ai Fiori showcases modern interpretations of cuisine from the French and Italian Riviera and offers employees the opportunity to work with quality Italian cuisine & wine/spirits, a respectful, safe, professional work environment, and a management team uniquely invested in the growth and success of all team members.
Job Responsibility:
Greet upon arrival and interact with guests in a professional, warm and courteous manner and develop guest relationships
Navigate reservations platform and client database proficiently
Exhibit knowledge of Ai Fiori’s menus, culinary style and concept, reservations policies, operating hours, and other facts about the restaurants and be able to address common guest inquiries
Handle various guest interactions, including but not limited to reservations, confirmation calls, guest reservation requests, and pick-up/delivery requests
Maintain clean dining room and restaurant and adhere to all health and safety standards
Requirements:
Substantive host and reservationist experience preferred
Genuine passion for restaurant hospitality and service
Energetic and friendly personality, with strong willingness and ability to work as part of a cohesive team and to support colleagues regardless of role, and a positive communication style
Ability to multi-task and perform in high-volume, high-intensity restaurant
Physical requirements include: ability to handle and carry trays, smallware, equipment, or other items up to 35lbs, and to stand, walk up and down stairs, and exert well-paced mobility for extended period of time
Flexible schedule and open availability to meet business needs
Must be able to communicate with guests effectively and respectfully
Flexible schedule including weekends, mornings, and evenings
Be able to walk, stand, bend, lift, point, kneel, for long periods of time
What we offer:
Comprehensive Medical, Dental, and Vision Benefits with wide range of coverage options for families (30 days from date of hire)
Paid Time Off (progressive with tenure)
Career Development and Growth Opportunities
Employee Dining Discount at All Altamarea Group Restaurants
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