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Four Seasons Logo Four Seasons · Gastronomy

Host/ess

United States of America, Chicago 24.36 - 25.86 USD / Hour · Job Posted June 03, 2026
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Job Description

The Host/ess is an essential member of the Adorn Bar & Restaurant team which is dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. The Host/ess is responsible for ensuring a positive experience for guests of our Bar & Restaurant through a positive arrival and strategic management of the floor and flow of the outlet. Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote team work.

Job Responsibility

  • Maintain the reception area and entrance in all aspects of stocking and cleanliness
  • Retain all assigned wardrobe in accordance with established standards and uniform guidelines
  • Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service at all times
  • Perform all assigned duties as detailed in your opening, afternoon and closing checklists
  • Distribute the server’s slips (guest notes) and ensure any updates are given to servers and management promptly
  • Check the blocking sheet to identify all regulars and VIP guests
  • Use OpenTable when taking reservations and when checking on current or future reservations
  • ensure accuracy when entering data into OpenTable
  • Answer calls promptly to maximize the restaurant’s capacity
  • Try to accommodate regulars and reservation requests of concierges
  • Utilize all tables to achieve higher turnaround of guests
  • Work closely with concierges and other agents to increase guest satisfaction
  • Assume all other responsibility relating to operational items at the reception desk
  • Complete all administrative duties competently, efficiently, thoroughly, and in a timely manner

Requirements

  • Candidate must be fluent in English, both verbal and written
  • Knowledge and ability to operate various electronic systems
  • Service Passion for Luxury Hospitality
  • Requires attention to detail and problem-solving skills
  • Previous work experience in a free-standing Restaurant/Bar strongly preferred
  • Candidates must have valid work authorization for the U.S.

What we offer

  • Energizing Employee Culture where you are encouraged to be your true self!
  • Comprehensive learning and development programs to help you elevate your craft.
  • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
  • 401(k) Retirement Plan including Employer Matching Program
  • Inclusive and diverse employee engagement & recognition events all year-round.
  • Exclusive discount and travel programs with Four Seasons
  • Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
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