Host/ess

• Maintain the reception area and entrance in all aspects of stocking and cleanliness
• Retain all assigned wardrobe in accordance with established standards and uniform guidelines
• Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service at all times
• Perform all assigned duties as detailed in your opening, afternoon and closing checklists
• Distribute the server’s slips (guest notes) and ensure any updates are given to servers and management promptly
• Check the blocking sheet to identify all regulars and VIP guests
• Use OpenTable when taking reservations and when checking on current or future reservations
• Ensure accuracy when entering data into OpenTable
• Answer calls promptly to maximize the restaurant’s capacity
• Try to accommodate regulars and reservation requests of concierges
• Utilize all tables to achieve higher turnover of guests
• Work closely with concierges and other agents to increase guest satisfaction
• Assume all other responsibility relating to operational items at the reception desk
• Complete all administrative duties competently, efficiently, thoroughly, and in a timely manner

• Candidate must be fluent in English, both verbal and written
• Knowledge and ability to operate various electronic systems
• Service Passion for Luxury Hospitality
• Requires attention to detail and problem-solving skills
• Previous work experience in a free-standing Restaurant/Bar strongly preferred
• Candidates must have valid work authorization for the U.S.

Previous work experience in a free-standing Restaurant/Bar strongly preferred

• Energizing Employee Culture where you are encouraged to be your true self
• Comprehensive learning and development programs to help you elevate your craft
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals