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Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full-Time Summer Seasonal Host/ess. The Host/ess is the first interaction for guests in our Restaurants, and is the designer of memorable experiences. This role is dedicated to providing exceptional quality and service to our guests. This role is part of the Braidwood Tavern team, reporting into the Food and Beverage Managers.
Job Responsibility:
Open or Close Braidwood Tavern or Sidecut Steakhouse at the designated start time
Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
Assign seating for guests, considering service standards and understanding server sections and daily assignments
Take reservations via online portals and telephone
Develop a complete working knowledge of the menus, menu ingredients and restaurant information
Personally interact with each guest, greeting them promptly and courteously
Welcome guests warmly upon arrival and escort them to their table and server
Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
Handle administrative duties during downtime
Requirements:
Previous experience in food and beverage, in a restaurant or hotel
Administrative skills are beneficial
Working knowledge of open table beneficial
Strong command of the English language
Excellent commitment to service and teamwork
Must have a current Serving it Right certificate
Valid work authorization for Canada
What we offer:
Competitive wages
Affordable staff accommodation located in scenic Whistler
Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc
Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
Complimentary meal provided every shift in our staff cafeteria
Paid time off
vacation days and additional floating holidays per year
Excellent training and development programs
Exclusive discount and travel programs with Four Seasons worldwide