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Host/ess, Merchant Room

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Four Seasons

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Location:
United States of America , Naples, Florida

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

Job Responsibility:

  • Greet and seat guests
  • Coordinate guest reservations
  • Respond to inquiries
  • Be part of the opening team
  • Seat guests promptly
  • Answer telephones according to Four Seasons standards
  • Take guest reservations or provide information
  • Anticipate the needs of guests
  • Recognize regular guests by name
  • Inspect and maintain daily menus
  • Develop a complete working knowledge of all menu items and daily specials
  • Comply with Four Seasons’ Work Rules and Standards of Conduct
  • Work harmoniously and professionally with co-workers and supervisors
  • Complete special projects as instructed
  • Ensure proper table set-up

Requirements:

  • High school education or equivalent experience
  • Average reading, writing, and oral proficiency in the English language
  • Minimum six to twelve months of restaurant, food and beverage, or related work experience is preferred
What we offer:
  • Lucrative salary
  • Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
  • Time off plans starting on the day of hire
  • An opportunity to be a part of a cohesive team in an inclusive work environment
  • Complimentary and discounted hotel stays around the world
  • Wellbeing and mental health initiatives and focused company
  • Embracement and promotion of diversity in our workplace
  • Complimentary employee meals and beverages
  • Tuition reimbursement

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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