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Host/ess - Mercato Restaurant

Greece, Vouliagmeni · Job Posted January 15, 2026
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Job Description

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a Hostess to join our Mercato team for the Season 2026. You will manage guest seating and reservations, delivering a warm and professional welcome while maintaining the lively and approachable atmosphere of our Italian all-day dining experience.

Job Responsibility

  • Set up the host/hostess stand, review reservation book, and recommend room setup
  • Inspect dining areas and tables prior to opening
  • Develop complete working knowledge of menus, menu ingredients, and daily unavailable items
  • Assign seating according to guest preferences and service standards
  • Maintain station chart and cover count using the Open Table system
  • Handle guests without reservations and lost & found items
  • Answer telephones and take reservations according to Four Seasons standards
  • Anticipate guest needs, respond to inquiries, and ensure satisfaction
  • Collaborate with culinary, stewarding, and housekeeping teams
  • Assist with food & beverage service across all meal periods, events, and in-room dining
  • Ensure safety, hygiene, and emergency procedures are followed
  • Complete other duties or projects as assigned by Outlet Manager or Director of F&B

Requirements

  • High School Diploma or equivalent experience
  • Applicants must have European Passport or the legal right to work in Greece
  • Previous experience in fine dining or high-volume service is an advantage
  • Strong interpersonal skills, attention to detail, and ability to work in a fast-paced environment
  • Fluency in English
  • Food handling and sanitation certification is a plus

Nice to have

proficiency in Greek is an advantage

What we offer

  • Competitive Salary and comprehensive Benefits Package
  • Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
  • Ticket Restaurant monthly allowance of €100
  • Complimentary Nights at Four Seasons Hotels & Resorts globally
  • Employee Recognition Program
  • Opportunities for Global Travel through Task Forces and Transfers
  • Access to Four Seasons global Training & Development programs

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