This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Greet and seat guests while managing reservations in line with Four Seasons standards
Handle guest requests, anticipate needs, and provide personalized service
Organize the host stand, oversee seating plans, and ensure balanced station assignments
Answer phone calls, take reservations, and provide information about the restaurant and hotel services
Maintain menu quality and stay fully informed on daily specials and menu offerings
Collaborate with other departments and promptly report any incidents or special requests to management
Requirements:
Good communication skills in French, both oral and written
An intermediate level of English is required to provide professional service to international customers, understand their specific requests, and respond effectively
Strong customer service experience with superior interpersonal skills, professionalism, and discretion
Knowledge of food and beverage operations, with the ability to multitask in a fast-paced environment
Highly organized, detail-oriented, and results-driven
Proficient in MS Office (Word, Excel)
experience with OpenTable is an asset
Previous experience in luxury hospitality or restaurant settings is a plus
ability to stand for extended periods
Nice to have:
experience with OpenTable is an asset
Previous experience in luxury hospitality or restaurant settings is a plus
What we offer:
Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.)
Discounts at MARCUS Restaurant and the Guerlain Spa
Employee recognition programs (Employee of the Month, anniversary celebrations, etc.)
Complimentary meals per shift at Café 1440
Employer-contributed retirement plan
Paid vacation plus two additional floating holidays per year
Strong training and development programs
Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability)