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Your role as Host/ess will involve greeting and seating guests, coordinating reservations, and promptly addressing any inquiries they may have. By maintaining efficiency, courtesy, and professionalism in your interactions, you will ensure maximum customer satisfaction while adhering to all Four Seasons' policies. As a host/ess at the Four Seasons Hotel Riyadh, you will be the first point of contact for arriving guests. Your warm welcome and friendly demeanor will set the tone for their experience at our luxury hotel. You will also play a vital role in managing guest reservations, ensuring smooth transitions between arrival and seating. Exceptional customer service is paramount in this position. Promptly responding to guest inquiries with attentiveness and care is crucial to fostering a positive atmosphere. Whether it's providing information about our hotel's amenities or offering recommendations about local attractions, your knowledge and professionalism will enhance each guest's stay.
Job Responsibility
Greeting and seating guests
Coordinating reservations
Promptly addressing any inquiries guests may have
Maintaining efficiency, courtesy, and professionalism in your interactions
Ensuring maximum customer satisfaction while adhering to all Four Seasons' policies
Being the first point of contact for arriving guests
Managing guest reservations
Ensuring smooth transitions between arrival and seating
Requirements
High school education or equivalent experience
Six to twelve months of restaurant, food and beverage, or equivalent experience is required
Requires a working knowledge of the restaurant aspect of Four Seasons services, policies or operations and general knowledge of the hotel
Requires knowledge or the ability to operate computer equipment and the reservations system
Requires reading, writing and oral proficiency in the English language
In alignment with our commitment to Saudization and the Kingdom’s Vision 2030, this role is exclusively available to Saudi Nationals.
What we offer
Competitive Net Salary in a Tax-Free Environment
Competitive housing allowance
Transportation Allowance
21 days’ vacation
10 days Public Holidays per year
Paid home leave tickets
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons