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The Host plays a key role in delivering an exceptional dining experience by creating a warm and welcoming first impression for every guest. This position supports the Restaurant team by managing guest flow, coordinating reservations, and ensuring smooth communication between guests, servers, and leadership. The role works closely with restaurant leadership and fellow team members to uphold Four Seasons service standards and create memorable guest experiences.
Job Responsibility:
Welcome and seat guests in a warm, courteous, and professional manner
Manage reservations and respond to guest inquiries in person and by phone
Maintain an accurate seating plan, station chart, and cover count
Balance guest flow while recognizing server workload capacity
Communicate effectively with service and culinary teams to ensure smooth operations
Anticipate guest needs and provide personalized service whenever possible
Support a positive, professional, and team‑oriented work environment
Requirements:
Strong customer service and interpersonal skills
Clear and professional verbal communication
Attention to detail and strong organizational skills
Ability to work collaboratively in a fast‑paced environment
Experience using reservation systems (OpenTable experience is a plus)
Nice to have:
OpenTable experience
What we offer:
Competitive wages and a comprehensive benefits package
Complimentary employee meals
Uniform dry cleaning
Ongoing training and professional development opportunities
Complimentary stays at Four Seasons properties worldwide
A supportive and inclusive culture focused on craftsmanship and growth