Hospitality Worker II

Hospitality Worker II - Steinberg Conference Center

The Front Desk Agent/Concierge is responsible for ensuring guest satisfaction by...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Previous hotel front desk and guest services experience required
Conference center/Concierge experience preferred
Previous cash handling experience preferred
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organizational skills, accuracy, and attention to detail

Job Responsibility

Greet and provide customer service to guests while anticipating their needs
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
Book reservations, rentals, and coordinate registration
Operate a register and/or software system to complete cash and credit card transactions
Answers phone calls and emails and delivers messages as needed
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
Coordinate resolution of guest concerns
Classroom supply inventory
Fulfilling material request forms
Classroom set-up and daily support

Fulltime

The Hospitality Worker II is responsible for ensuring guest satisfaction by book...

Location

United States , Pacific Grove

Salary:

22.18 USD / Hour

Aramark

Expiration Date

Until further notice

Requirements

Previous guest services experience required
Previous cash handling experience preferred
Demonstrates excellent customer service skills
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrate organizational skills, accuracy, and attention to detail

Job Responsibility

Greet and provide customer service to guests while anticipating their needs
Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
Book reservations, rentals, and coordinate registration
Operate a register and/or software system to complete cash and credit card transactions
Answers phone calls and emails and delivers messages as needed
Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
Coordinate resolution of guest concerns
Communicates closely with all departments to ensure a seamless guest experience

What we offer

Medical
Dental
Vision
Work/life resources
Retirement savings plans like 401(k)
Paid days off such as parental leave and disability coverage

Fulltime

Mgr-Front Office II

Responsible for all front office functions and staff. Areas of responsibility in...

Location

Vietnam , Nha Trang

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
Ensures recognition of employees is taking place across areas of responsibility
Communicates performance expectations in accordance with job descriptions for each position and monitors progress

Fulltime

Front Office Manager II

Responsible for all front office functions and staff. Areas of responsibility in...

Location

Mexico , Puerto Vallarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
2 years experience in the guest services, front desk, or related professional area

Job Responsibility

Utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Serves as a role model to demonstrate appropriate behaviors
Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
Ensures recognition of employees is taking place across areas of responsibility
Communicates performance expectations in accordance with job descriptions for each position and monitors progress

Fulltime

Coordinator Guest Services II - Plant Operations

As a CHRISTUS Health Guest Services Coordinator, you'll be responsible for deliv...

Location

United States , Irving

Salary:

Not provided

CHRISTUS Health

Expiration Date

Until further notice

Requirements

HS Diploma or GED required
3 - 5 years of customer service experience required
Prior front desk, concierge, customer service or other hospitality experience preferred
Must have the ability to calculate figures such as percentages and understand financial principles
Must have strong communication skills to exchange straightforward information
Must have the ability to write routine reports and correspondence
Must have intermediate knowledge of all Microsoft Office Suite products. This includes Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
Have good organizational and time management skills
A calm demeanor during emergency situations is required
Must have extensive knowledge of local attractions, hot-spots, and events

Job Responsibility

Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor passes/parking validations and follows security protocols. Escorts visitors to proper location
Act as the point of reference for guests who need assistance or information
Understand customer’s needs and providing them with personalized solutions
Arrange and confirm recreational, dining, and/or business activities on behalf of requestor as needed. Respond to requests within a timely manner
Submit and manage janitorial or maintenance work orders as needed
Acknowledge inquiries or complaints from employees, guests and co-workers. Provide solutions in a professional customer service driven manner
Help organize and manage on site events. This includes securing event space, set up and tear down of the room, and delivery of supplies
Follow property specific security and emergency procedures. Notify appropriate parties to ensure safety of all individuals in the building
Coordinate with vendors who supply services or goods to the workplace

Fulltime

New

Warranty Service Officer

Position Purpose Clarendon Homes, part of Campbell Property Group (CPG), one of...

Location

Australia , Norwest

Salary:

Not provided

DOMAINE HOMES

Expiration Date

Until further notice

Requirements

Previous experience on the tools, ideally with a trade-qualified/construction trade background
Experience proactively engaging customers to progress warranty enquiries and complete rectification timely
Knowledge of the NSW Home Building Act and applicable statutory warranty periods
Previous home builder experience (preferred)
Experience using technology/software
Awareness of warranty remedial processes
Some building knowledge
A strong communicator with experience in customer service and conflict resolution
Understanding home plans
Strong problem solver with attention to detail

Job Responsibility

Build trust and rapport with customers throughout the process
Educate our customers on the Customercare process, ensuring a clear understanding of expectations and milestones and what is covered under their statutory warranty
Proactively engage with customers to facilitate timely progress and completion of their warranty enquiries and rectification of warranty issues
Actively communicate with the Customercare CSC, trades and suppliers to follow up on pending matters to provide timely updates for customers
Process and seek approval of PO requests and EFT requisitions
Routinely learn about the products our customers select in their inclusions and our different display homes to assist with customer communications
Maintain knowledge of various warranty timeframes and processes to facilitate prompt assistance to customers

What we offer

Competitive salary + flexible working options
Health and wellbeing perks – gym discounts, health insurance, annual nutrition & fitness check-ins
Retail discounts across travel, groceries, and lifestyle
Savings on home builds, trades, suppliers, and utilities
Ongoing learning and development through the CPG Academy
Generous leave – including parental, volunteer, and community service leave
Wellbeing support for you and your family (EAP, financial coaching, health programs)

Fulltime

New

Helpdesk Analyst

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced Excel/VBA
Planning & scheduling knowledge
Knowledge of Call Centre management best practices
Solution driven and result oriented
Process analytical skills in a call center environment
Ability to create well organized, accurate, and concise material and work documentation
Ability to create and maintain data bases
Strong hands-on knowledge of work force management tools
Graduate degree required
2-5 years prior experience in a Call Center Operations environment with strong understanding of Service Desk operations.

Job Responsibility

Accurately predicts headcount or production heads required, handle time and staff shrinkage by work type
Identify gaps in coverage and propose new shifts or realignment along with hiring plans
Continuously monitor the performance against the plans and refine and redefine assumptions as and when required
Thorough understanding of all call center metrics and SLA mapping, monitoring and reporting
Proficiency in Advanced Excel and VBA in data modelling along with building WFM dashboards and automations
Expert in manual staffing and forecasting for call centres
Run “what-if” scenarios for operations or other support groups as requested
Implementing changes as necessary to improve the level of quality and efficiency as measured by key business indicators
Develop schedules to meet contact volumes and service levels
Utilize specialized software tools to manage and determine optimal staffing requirements, staffing counts, optimal work schedules and meet multi system requirements for service level objectives, forecast staffing levels for multiple call center teams.

Fulltime

New

Graduate Building Surveyor

An established Construction Consultancy are seeking a motivated Graduate Buildin...

Location

United Kingdom , London

Salary:

28000.00 - 32000.00 GBP / Year

Brandon James

Expiration Date

Until further notice

Requirements

A degree in Building Surveying or a related discipline, or willingness to undertake a conversion course
Strong written and verbal communication skills
An organised approach with attention to detail
The ability to work within a team environment and manage priorities
A genuine interest in the built environment and property consultancy

Job Responsibility

Writing reports and attending meetings with clients and project teams
Supporting Party Wall matters
Inspecting and monitoring construction works and producing progress reports
Assisting with contract administration and employer's agent duties
Supporting the preparation of schedules of condition, dilapidations and landlord and tenant matters
Contributing to internal initiatives, events and business support activities

What we offer

Structured two year graduate development programme
Mentorship from senior professionals
Support towards RICS qualification
Pension contribution
Healthcare benefits
Paid volunteering day

Fulltime

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Hospitality Worker II - Front Desk

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Hospitality Worker II - Front Desk

Hospitality Worker II - Steinberg Conference Center

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Warranty Service Officer

Helpdesk Analyst

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