CrawlJobs Logo

Hospitality Worker II - Front Desk

United States, Bowie 20.07 USD / Hour · Job Posted March 25, 2026
Apply Position
Job Link Share

Job Description

The Hospitality Worker II - Front Desk agent is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. Essential functions and responsibilities of the position may vary based on client requirements and business needs.

Job Responsibility

  • Greet and provide customer service to guests while anticipating their needs
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
  • Book reservations, rentals, and coordinate registration
  • Operate a register and/or software system to complete cash and credit card transactions
  • Answers phone calls and emails and delivers messages as needed
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
  • Coordinate resolution of guest concerns
  • Communicates closely with all departments to ensure a seamless guest experience

Requirements

  • Previous guest services experience required
  • Previous cash handling experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrate organizational skills, accuracy, and attention to detail
  • Minimum 1-2 years experience
  • High School Diploma

What we offer

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off, such as parental leave and disability coverage

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Hospitality Worker II - Front Desk

8 matching positions

Hospitality Worker II - Steinberg Conference Center

The Front Desk Agent/Concierge is responsible for ensuring guest satisfaction by...
Location
Location
United States , Philadelphia
Salary
Salary:
Not provided
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous hotel front desk and guest services experience required
  • Conference center/Concierge experience preferred
  • Previous cash handling experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrate organizational skills, accuracy, and attention to detail
Job Responsibility
Job Responsibility
  • Greet and provide customer service to guests while anticipating their needs
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
  • Book reservations, rentals, and coordinate registration
  • Operate a register and/or software system to complete cash and credit card transactions
  • Answers phone calls and emails and delivers messages as needed
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc.
  • Coordinate resolution of guest concerns
  • Classroom supply inventory
  • Fulfilling material request forms
  • Classroom set-up and daily support
  • Fulltime
Read More
Arrow Right

Hospitality Worker II

The Hospitality Worker II is responsible for ensuring guest satisfaction by book...
Location
Location
United States , Pacific Grove
Salary
Salary:
22.18 USD / Hour
aramark.com Logo
Aramark
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous guest services experience required
  • Previous cash handling experience preferred
  • Demonstrates excellent customer service skills
  • Demonstrates interpersonal and communication skills, both verbal and written
  • Demonstrate organizational skills, accuracy, and attention to detail
Job Responsibility
Job Responsibility
  • Greet and provide customer service to guests while anticipating their needs
  • Supply guests or travelers with directions, travel information, and other information such as available services and points of interest
  • Book reservations, rentals, and coordinate registration
  • Operate a register and/or software system to complete cash and credit card transactions
  • Answers phone calls and emails and delivers messages as needed
  • Maintains excellent customer service and positive attitude towards guest, customers, clients, co-workers, etc
  • Coordinate resolution of guest concerns
  • Communicates closely with all departments to ensure a seamless guest experience
What we offer
What we offer
  • Medical
  • Dental
  • Vision
  • Work/life resources
  • Retirement savings plans like 401(k)
  • Paid days off such as parental leave and disability coverage
  • Fulltime
Read More
Arrow Right

Mgr-Front Office II

Responsible for all front office functions and staff. Areas of responsibility in...
Location
Location
Vietnam , Nha Trang
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • 2 years experience in the guest services, front desk, or related professional area
Job Responsibility
Job Responsibility
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • advocates sound financial/business decision making
  • demonstrates honesty/integrity
  • leads by example
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Serves as a role model to demonstrate appropriate behaviors
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
  • Ensures recognition of employees is taking place across areas of responsibility
  • Communicates performance expectations in accordance with job descriptions for each position and monitors progress
  • Fulltime
Read More
Arrow Right

Front Office Manager II

Responsible for all front office functions and staff. Areas of responsibility in...
Location
Location
Mexico , Puerto Vallarta
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the guest services, front desk, or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major
  • 2 years experience in the guest services, front desk, or related professional area
Job Responsibility
Job Responsibility
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others
  • advocates sound financial/business decision making
  • demonstrates honesty/integrity
  • leads by example
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Serves as a role model to demonstrate appropriate behaviors
  • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team
  • Ensures recognition of employees is taking place across areas of responsibility
  • Communicates performance expectations in accordance with job descriptions for each position and monitors progress
  • Fulltime
Read More
Arrow Right

Coordinator Guest Services II - Plant Operations

As a CHRISTUS Health Guest Services Coordinator, you'll be responsible for deliv...
Location
Location
United States , Irving
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • HS Diploma or GED required
  • 3 - 5 years of customer service experience required
  • Prior front desk, concierge, customer service or other hospitality experience preferred
  • Must have the ability to calculate figures such as percentages and understand financial principles
  • Must have strong communication skills to exchange straightforward information
  • Must have the ability to write routine reports and correspondence
  • Must have intermediate knowledge of all Microsoft Office Suite products. This includes Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc.
  • Have good organizational and time management skills
  • A calm demeanor during emergency situations is required
  • Must have extensive knowledge of local attractions, hot-spots, and events
Job Responsibility
Job Responsibility
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders
  • Be the first point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor passes/parking validations and follows security protocols. Escorts visitors to proper location
  • Act as the point of reference for guests who need assistance or information
  • Understand customer’s needs and providing them with personalized solutions
  • Arrange and confirm recreational, dining, and/or business activities on behalf of requestor as needed. Respond to requests within a timely manner
  • Submit and manage janitorial or maintenance work orders as needed
  • Acknowledge inquiries or complaints from employees, guests and co-workers. Provide solutions in a professional customer service driven manner
  • Help organize and manage on site events. This includes securing event space, set up and tear down of the room, and delivery of supplies
  • Follow property specific security and emergency procedures. Notify appropriate parties to ensure safety of all individuals in the building
  • Coordinate with vendors who supply services or goods to the workplace
  • Fulltime
Read More
Arrow Right
New

Controller

Our client is seeking an experienced and strategic Controller to lead the compan...
Location
Location
United States , Clay Center
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Accounting, Finance, or related field
  • CPA, CMA, or MBA preferred
  • 7+ years of progressive accounting or finance experience, including leadership responsibility
  • Prior experience in a manufacturing environment required
  • Strong knowledge of cost accounting, inventory accounting, and ERP systems
  • Experience with budgeting, forecasting, financial analysis, and internal controls
  • Proficiency in Microsoft Excel and financial reporting systems
  • Strong communication, leadership, and problem-solving skills
  • Ability to work cross-functionally with finance and operations teams
Job Responsibility
Job Responsibility
  • Oversee all accounting operations, including general ledger, accounts payable, accounts receivable, payroll, fixed assets, and month-end/year-end close
  • Prepare and analyze monthly, quarterly, and annual financial statements
  • Manage budgeting, forecasting, and financial planning processes
  • Lead cost accounting functions, including standard costing, variance analysis, inventory valuation, and bill of materials review
  • Monitor manufacturing KPIs and provide financial insight to support operational efficiency and profitability
  • Ensure accuracy of inventory accounting, reconciliations, and physical inventory processes
  • Develop, implement, and maintain strong internal controls and accounting policies
  • Coordinate external audits, tax support, and regulatory compliance requirements
  • Partner with plant leadership and executive management on financial strategy and performance improvement initiatives
  • Supervise and mentor accounting staff and support team development
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Experienced Poker Dealer

Experienced Poker Dealer to join the team at Metropolitan Gaming in Nottingham.
Location
Location
United Kingdom , Nottingham
Salary
Salary:
12.71 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience working as a Poker dealer
  • Ability to host live tables
  • Fully aware of compliance and social responsibilities
  • Skilled in executing No Limit Texas Hold'em cash games and tournaments
  • Aged 18 or above
  • Right to work in the UK
  • Flexibility to work nights, evenings, weekends and shifts that coincide with a 24/7 trading week
Job Responsibility
Job Responsibility
  • Deal cards accurately and efficiently according to poker game rules (e.g., Texas Hold'em, Omaha)
  • Manage the pot: collect and distribute bets, handle chips, and ensure correct payouts
  • Maintain game integrity by enforcing house rules and monitoring player behaviour
  • Provide guest service: interact professionally with players, answer questions, and create a welcoming table atmosphere
  • Communicate clearly with players and floor supervisors regarding game issues, disputes, or irregularities
  • Handle money and chips responsibly, ensuring accurate transactions and security at all times
  • Follow all gaming regulations, casino policies, and safer gaming procedures
  • Immediately report any concerns regarding the security of the games to a poker supervisor or manager
  • Report all incidents regarded as suspicious as defined by the AML training
What we offer
What we offer
  • Discounts and perks across travel, retail, hospitality and wellbeing
  • Company pension scheme and life insurance cover
  • Discount on Food and non-alcoholic beverages across all venues
  • Season ticket loan and cycle to work scheme
  • Refer a friend bonus reward
  • Fulltime
Read More
Arrow Right
New

Food And Beverage Attendant

As a F&B Attendant at Metropolitan Gaming, you will set the scene for exceptiona...
Location
Location
United Kingdom , Nottingham
Salary
Salary:
12.71 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Aged 18 or above
  • right to work in the UK
  • flexible scheduling for nights, evenings, weekends, and 24/7 trading week
  • ability to spend large portion of shift on feet working directly with public
Job Responsibility
Job Responsibility
  • Organise and carry out all mise-en-place duties prior to and after service to the required standards
  • Support the team to ensure efficient and smooth service during busy periods
  • Master the point-of-sale system for swift and precise order placement
  • Deliver food and drinks promptly and with expert knowledge, maintaining the highest standards
  • Engage with and interact comfortably with guests and build a working rapport in service to ensure a smooth and elegant service experience
What we offer
What we offer
  • Service charge and tips
  • Enhanced pay after midnight
  • Discounts and perks across travel, retail, hospitality and wellbeing
  • Company pension scheme and life insurance cover
  • Discount on Food and non-alcoholic beverages across all venues
  • Season ticket loan and cycle to work scheme
  • Refer a friend bonus reward
Read More
Arrow Right