Hospitality Trainer Job at 360 Resourcing Solutions (London)

Customer Onboarding - POS Trainer Hospitality

The role of a Training Specialist is to enhance business growth by providing spe...

Location

Australia , Melbourne

Salary:

Not provided

OrderMate

Expiration Date

Until further notice

Requirements

A hospitality enthusiast, with an interest in the latest trends in hospo tech
Approachable, patient, flexible, efficient, disciplined and most importantly a problem solver
Knowledge of Microsoft Windows, Mac OSX, Word, Excel & Outlook
Good understanding of hospitality-based businesses & processes
Excellent written & oral communication
Customer focused, you have a genuine interest in teaching others
Industry experience at a venue that uses Ordermate would be a plus

Job Responsibility

Enhance business growth by providing specialist product knowledge, training, assistance, and external facing collateral (print, video, marketing and media) to our customers
Arm our hospitality customers, and their team members, with the knowledge of how best to use our products and services, so that they are set up for success in their business

What we offer

Be part of an innovative and tight-knit team committed to excellence
A permanent full time (Monday-Friday only) role, with opportunities for career growth
A competitive salary and bonus payments
Enjoy company-sponsored initiatives focused on well-being and team interaction
Participate in regular virtual and face-to-face team catch-ups
Benefit from our Employee Assistance Program for your well-being
Thrive in a diverse and inclusive workplace
Your voice matters – your ideas and suggestions are valued and considered

Fulltime

Beverage Program Director & Trainer

We have an opening for a creative, well-organized, and forward-thinking Beverage...

Location

United States , Atlanta

Salary:

95000.00 - 105000.00 USD / Year

IMI Agency

Expiration Date

Until further notice

Requirements

Deep expertise in the alcoholic beverage industry, including product knowledge and the three-tier distribution system
Proven success in managing high-level projects from concept to execution
Strong understanding of beverage performance standards across various hospitality settings
Demonstrated creativity in designing and implementing beverage promotions
Comfort in making complex business decisions that balance innovation and profitability
Extensive experience in mixology and craft cocktail development at a high level
Minimum of four years in the restaurant or bar industry in a leadership role such as lead bartender or manager
Prior supervisory and hospitality experience required
In-depth understanding of spirits, wine, and beer, with a strong emphasis on product knowledge and modern bar environments
In-depth understanding of modern Restaurant Bar & Events equipment

Job Responsibility

Develop, manage and execute portfolio-wide training programs and support materials for hotel restaurants, bars, banquets, mini bars, and room service
Assist in developing standards for hotel bars, including product selection, classic and original cocktail recipes, menu engineering, uniform guidelines, equipment specifications, and pricing structures
Monitor program performance through third-party compliance audits, detailed menu reviews by category, and timely follow-up with property leadership
Establish and maintain national partnerships to support beverage programs and corporate mandates
Ensure compliance with the Core Beverage Programs by promoting best practices
Maintain the online training platform, ensuring program standards and resources are updated
Conduct on-site staff training for new unit openings upon request
Build and nurture relationships with local partners, sponsors, talent, vendors, brands, tastemakers, and cultural institutions to support collaborative events
Support the creation and execution of local experiences and activations that drive traffic and revenue
Travel as needed to support corporate meetings, promotional events, new openings, and transitions, including industry conferences

Fulltime

Star Trainer - Server

Senior Star is a distinguished organization dedicated to providing exceptional l...

Location

United States , Overland Park

Salary:

18.00 USD / Hour

OysterLink

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
availability to work varied schedules including days, nights, weekends, and holidays
ability to provide hands-on training and mentorship
strong interpersonal skills
ability to maintain a clean and safe dining environment
commitment to Legendary Hospitality standards
physical capability to perform dining room duties
flexibility in scheduling
excellent communication skills
Prior food service or hospitality experience

Job Responsibility

Provide hands-on training and guidance for new dining room servers in accordance with Senior Star's training plans
model and uphold dining service standards, customer service excellence, and teamwork expectations
foster a warm and inclusive environment that helps new associates feel welcomed, confident, and valued
observe and assess the progress of new associates
share timely, constructive feedback with supervisors
coach and encourage new team members through challenges and celebrate milestones and growth
promote Senior Star's culture, mission, and values
remain available for support and questions beyond the formal training period
assist with resolving training obstacles
demonstrate flexibility in scheduling

What we offer

Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
flexible scheduling

Fulltime

Spa Receptionist cum Trainer

Spa Receptionist cum Trainer position at Legacy Mekong Can Tho, Autograph Collec...

Location

Vietnam , Can Tho

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Enter and retrieve information contained in computer databases using keyboard, mouse, or trackball
Update records, files, reservations
Answer inquiries from guests
Transmit information or documents using computer, mail, or facsimile machine
Operate standard office equipment
Prepare letters, memos, and documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail
Create and maintain computer- and paper-based filing systems
Compile, copy, sort, and file records
Enter and locate work-related information using computers and/or point of sale systems

Job Responsibility

Update records and files
Handle reservations
Answer guest inquiries
Transmit information and documents
Operate office equipment
Prepare documents and correspondence
Handle mail
Maintain filing systems
File records and documents
Use point of sale systems

What we offer

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Access to opportunity
Global team environment

Fulltime

Fsa lead barista

Creating the Starbucks Experience for the customers by providing them with promp...

Location

United States , Boston

Salary:

19.06 - 27.64 USD / Hour

Boston Children's Hospital

Expiration Date

Until further notice

Requirements

High school diploma/GED
1 yr of previous experience
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks
Maintains a calm demeanor during periods of high volume or unusual events
Anticipates customer and store needs
Customer service skills with ability to exchange information on factual matters, schedule appointments, greet visitors, explain hospital policies, and/or relay messages to appropriate personnel
Requires courtesy and tact when dealing with patients, visitors and/or hospital employees
Starbucks Barista Trainer Certification required within 6 months of hire

Job Responsibility

Lead and oversee the work of Food Service Assistant II –Barista
Assign and monitor completion of routine tasks, providing instruction and guidance in performance of job duties
Train all new baristas on the barista basics program (about one month of training per new employee)
Manage rest breaks, inventory, tasks, temperature taking and record keeping
Manage the pull to thaw system for baked goods and sandwiches
Take care of voids, customer disputes and perform service recoveries
Train team on all new drinks as they are released each season
Ensure the store is stocked and ready for service during shift
Ensure Starbucks standards of quality are followed
Perform the monthly clean, safe and ready audit with manager on duty

What we offer

flexible schedules
affordable health, vision and dental insurance
child care and student loan subsidies
generous levels of time off
403(b) Retirement Savings plan
Pension
Tuition and certain License and Certification Reimbursement
cell phone plan discounts
discounted rates on T-passes

Fulltime

Director of Training

Helps drive company values and philosophy and ensures all training and developme...

Location

United States , Maui

Salary:

107000.00 - 134000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the human resources or related professional area
certified trainer
4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major
certified trainer
no work experience required.

Job Responsibility

Promotes and informs associates about all training programs
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
Participates fully in the Field Trainer Network hosted by the continent Learning team
Supports or oversees Learning Coordinator responsibilities to support the hotel’s learners
Understands role and functionality of Digital Learning Zone, including impersonation, assignments and reporting capabilities
Stays current on learning technology enhancements and new learning program launches
Helps associates identify specific behaviors that will contribute to service excellence
Ensures associates receive on-going training to understand guest expectations
Uses effective training methods to ensure associates have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills
Observes service behaviors of associates and provides feedback to individuals and/or managers

What we offer

bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave

Fulltime