Hospitality Team Leader Job at 14forty (London)

Job Description

We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we’ve been part of some of the UK’s most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you’ll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we’re looking for a Hospitality Team Leader to join our team in London.

Job Responsibility

To be polite, professional and friendly at all times with customers, clients and colleagues
Set up rooms for bookings and events according to the standard procedures
Execute/Coordinate the timely delivery of refreshments breaks and lunches for meetings and conferences
To lead drinks and canapes receptions for up to 70 guests
Work closely with the events supervisor and line manager, listening and align with the event vision and organizational standards
Ensure all equipment are properly placed, clean, and presentable
Polishing and preparation of glassware, silverware, and crockery prior to and during events
Receive, check, and store deliveries for upcoming events and meetings
To demonstrate a can-do attitude towards individual customer requests and strive to exceed customer expectations

Requirements

Have prior experience in the hospitality industry
Strong leadership and communication skills
Excellent customer service skills
Problem-solving abilities
Organizational and time management skill
Ability to remain calm under pressure

What we offer

Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Eye care
A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme
Volunteering days
Professional subscriptions
Recognition schemes and people awards
Long service awards
Access to some great high street discount vouchers

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Hospitality Team Leader

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